Onsite Pool Attendant (DFL2023-4973)

RealManage is a national Inc. 5000 firm with clients and operations in 17 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

The Pool Attendant primary responsibility is to ensure the safety of the pool/amenity patrons, maintain a clean and safe environment and observe and enforce pool and related area rules and regulations.

Duties and Responsibilities

• Assist homeowners with completing waivers in their entirety before permitting pool check-in.
• Frequently conduct rounds of both inside and outside amenities.
• Ensure all patrons are wearing their resident ID badges when utilizing amenities.
• Protect the assets of the facility by maintaining equipment inventory, developing, and implementing procedures for equipment check-out from the lifeguard’s station or related areas.
• Protect and ensure safe conditions for residents. Preventing accidents and eliminating hazardous conditions in the water and or surrounding areas are priority via quick emergency response.
• When monitoring the pool, it must be constantly scanned for any water participants who need assistance.
• Adhere to established emergency procedures and complete reports in a concise and timely manner.
• Observe and enforce all rules and regulations. Educate and inform residents diplomatically of this information.
• Immediately notify management staff of any accidents, maintenance problems, or any violations of rules by patrons.
• Complete daily, weekly, quarterly, and annual opening and closing checklists.
• Observe daily sanitation and sterilization requirements regarding COVID-19.
• Complete maintenance practices to ensure a clean and presentable facility.
• When experiencing down time, assist Club and/or Community Manager with facility up-keep and duties.
• Attend staff meetings and training sessions.
• Performs other duties assigned by supervisor.

Required Skills/Abilities

• Reliable transportation
• Always conduct business with the highest standards of personal, professional, and ethical conduct.
• Excellent people skills and proven ability to maintain working relationships with supervisor, peers, residents, and guests.
• Good time management and organizational skills,
• Knowledge of pool equipment and safety measures.

Must have the ability to perform moderate physical work and may be required to lift up to 45 Lbs., up to 25 lbs. frequently and up to 10 lbs. constantly. Perform activities such as bending, kneeling, crouching, reaching, standing, pushing, lifting, and grasping for up to 5 hours without sitting.

Education and Experience

• High School diploma or GED equivalent (preferred).
• At least 1 year of experience in the hospitality industry (preferred).