Onsite Marina Team Lead (CSTX2023-5170)

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

The Marina Team Lead will assist in the management of the staff, facilities at the marina and provide exemplary customer / client service

• Supervise team members
• Schedule team for proper coverage at marina
• Oversee store
• Verify and monitor authorized users only
• Handle minor service issues as needed
• Assist client with strong customer service
• Plus other work related tasks as needed
• Pervious manager experience
• Retail experience a plus
• Familiar with marina operations a plus
• High school degree or GED required
• Must be able to speak, read and write English, bilingual is a plus.
• Must be a proficient problem-solver.

Pay and Benefits

$16.00 to $16.500, depending on education and experience.

Benefits include

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays