Onsite Maintenance Technician (NSBFL2023-6274)

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Responsibilities

Responsible for maintenance and upkeep of all aspects of community building systems and common areas as appropriate. Includes, but not limited to, ongoing regular maintenance of all building systems in compliance with maintenance schedules, identifying maintenance needs, initiate course of action for repairs and contact the necessary vendors for service.

Manager Responsibilities:

Oversees Maintenance staff with the Community Association Manager and Board of Directors. Notifies Community Manager of any staffing issues that may exist. Duties and Responsibilities:

• Performs regular “Zone Walks” to identify maintenance needs throughout community and determines a course of action to resolve any issues.
• Regularly monitors and maintains all building systems and common areas; and maintains reports of maintenance performed.
• Troubleshoots maintenance problems, possess knowledge and skills to perform repairs, and have ability to assess appropriate use of service
• Communicates with Team, follows up on progress of work orders, and inspects completed work.
• Communicates with vendors to obtain estimates, follows up on projects and progress, and inspects completed work.
• Building maintenance requirements i.e., moving maintenance equipment, changing ceiling lights, ballasts, ceiling tiles, pressure washing, minor plumbing, drywall repair, minor electrical, painting and troubleshooting low-volt electrical parts.
• Performs light maintenance and housekeeping duties as
• Provide community staff, members, and guests with friendly, diplomatic, professional, and knowledgeable service in all areas of assigned work.
• Follows up with CAM regarding service issues and advises management team of interaction outcomes.
• Routinely inspect the community and utilize daily, weekly, and monthly checklists to report issues or make/schedule corrections in a timely manner.
• Utilizes and maintains equipment properly, safely, and effectively; maintains inventory and makes requests for a manager to purchase supplies or equipment as needed.
• Understands the Work Order System and helps with inputting resident requests/concerns so the proper vendor can be notified in a timely manner.
• Must be able to perform casual indoor and outdoor labor, including heavy lifting, i.e., painting, general carpentry, electrical, plumbing, mechanical, and other minor community/building repairs.
• Maintain Amenity areas and Boardwalk to the highest community standards daily.
• Ensures all safety precautions and procedures are followed while performing duties in compliance with OSHA guidelines and requirements.
• First point of contact for on-call emergencies – evenings and
• Performs other related duties as needed
  
  

Qualifications

• 4+ years of maintenance experience required
• Previous maintenace experience in property management strong desired
• Previous supervisor/management experience strongly desired
• Knowledge of Homeowner Association Management industry preferred
• Must be able to speak, read and write English. Spanish speaking skills are a plus
• Excellent people skills, well-spoken and professional
• Enjoy working in a fast paced environment
• Must be well organized and be able to multi-task Must be a proficient problem solver
• Must know how to use tools, supplies, materials, chemicals in a manner that does not endanger self, other employees, residents, the environment or the public in general
  
  

Pay and Benefits:

$22.00 hour

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays