Onsite Maintenance Manager (STX2023-5706)

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Maintenance Manager

Responsible for performing general and preventative maintenance of building common areas and grounds at the condo association under the direction of General Manager. This is a working, hands-on position with a team of three.

Duties include

• Daily pool, chemical, and filter maintenance
• Communicate fully with members of the maintenance committee and the manager the priorities and estimated costs in the near term and the long term--be prepared to speak before the BOD concerning the list
• Train staff (with measurable checkpoints) to become capable of being an emergency replacement for she/he if the need arises.
• Must be friendly and willing to communicate with all staff and homeowners.
• Create a maintenance schedule (day, week, month) and what needs to be considered for a long-range plan/budget.
• Create and maintain a file of how a specific maintenance problem was solved, and file the step-by-step process for the name of the equipment--for future staff reference.
• In coordination with General Manager, create an SOP for emergency procedures -fire, hurricane, flood, elevator failure, lightning strike, power failure, sprinkler leak, etc.
• Daily tasks walk the property to determine any potential problems, identify maintainability, and engineering opportunities, weekly maintenance schedule to be created to be divided by this position, maintenance tech and housekeeping.
• Ensure completion of work orders using the work order system.
• Advising supervisor of needed repairs, improvements, and safety issues.
• On call for any emergency maintenance issues
• Plus, other work-related tasks as needed.

QUALIFICATIONS

• Building maintenance experience required. Candidate must have building, facility, or apartment experience in a supervisory role.
• Understanding of electrical, HVAC, pool and pool filter maintenance, plumbing, painting, and general maintenance/repair REQUIRED
• Organized and structured to be able to set maintenance priorities in the near term and the long term--ultimately, we want a 20-year plan for every mechanical device on our property
• Organized and structured to be able to set maintenance priorities in the near term and the long term--ultimately, we want a 20-year plan for every mechanical device on our property
• Make reasonably accurate (plus/minus 25%) cost estimates of what a job will cost, how long it will take to complete, and what resources are necessary to complete it
• Must be able to speak, read and write English. Bilingual a plus.
• Must be a proficient problem-solver.
• Must know how to use tools, supplies, materials, chemicals in a manner that does not endanger self, other employees, residents, the environment, or the public in general.
• Experience creating operating budget for your department.

Pay and Benefits

$55,000 to $65,000 depending on education and experience.

Benefits include

• Medical Insurance (Company paid employee premium)
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays