Onsite Maintenance Manager (STX2023-5592)

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsible for performing general maintenance of buildings and grounds at HOA residential communities, under direction of the Maintenance Director.

Duties include

• Organized and structured to be able to set maintenance priorities in the near term and the long term--ultimately, we want a 20 year plan for every mechanical device on our property
• Make reasonably accurate (plus/minus 25%) cost estimates of what a job will cost, how long it will take to complete, and what resources are necessary to complete it
• Communicate fully with members of the maintenance committee and the manager the priorities and estimated costs in the near term and the long term--be prepared to speak before the BOD concerning the list
• Train staff (with measurable check points) to become capable of being an emergency replacement for she/he if the need arise
• Complete all jobs on time and under budget, unless a genuine "surprise" occurs
• Build a "people sensitive/friendly" culture of cohesiveness with her/his staff and that of the Endeavour staff--this is a serious problem we now have because we do not train our people of what they NEED TO KNOW in their job. We rely on OJT with no specific outcomes
• Must be friendly and willing to communicate with all staff and homeowners
• When asked, show the Condo Manager the list of specific actions to be done (day, week, month), and what needs to be considered for long-range plan/budget
• Maintain a log book of how a specific maintenance problem was solved, and file by the step by step process for the name of the equipment--for future staff reference
• Emergency prepardness -fire, hurricane, flood, elevator failure, lightning strike, power failure, sprinkler leak, ...
• Daily tasks walk the property to determine any potential problems, identify maintainability, engineering opportunities, weekly maintenance schedule to be created to be divided by this position and maintenance tech.
• Perform preventative maintenance and routine maintenance.
• Ensure completion of work orders using work order system.
• General maintenance, janitorial and grounds work throughout the Community Associations.
• Periodic inspections of grounds, common area buildings and structures.
• Advising supervisor of needed repairs, improvements and safety issues.
• Understanding of Carpentry, Concrete, Doors, Drywall, Fencing, Cleaning, Gutters, Locks, Plumbing and Painting
• Plus other work related tasks as needed

Qualifications

• 2+ years of maintenance experience preferred.
• Experience with Carpentry, Concrete, Doors, Drywall, Fencing, Plumbing and Painting required.
• Experience with Cleaning, Locks and Gutters highly desired.
• Must be able to speak, read and write English. Bilingual a plus.
• Must be a proficient problem-solver.
• Must know how to use tools, supplies, materials, chemicals in a manner that does not endanger self, other employees, residents, the environment or the public in general.
• Experience and skills with simple electric maintenance is a plus, but not necessary.
• Pool maintenance experience is a plus, but not necessary.

Pay and Benefits

$50,000 to $60,000 depending on education and experience.

Benefits include

• Medical Insurance (Company paid employee premium)
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays