Onsite Lifestyle Coordinator (ATX2023-4946)

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

GrandManors is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every GrandManors relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At GrandManors, we are always getting better.

The Lifestyle Director will be responsible for leading and planning variety of group activities for association residents. They need a perpetual positive attitude, smile and professionalism.

• Works closely with management and committees to develop and implement community events
• Have creative ideas to enhance the community experience of all homeowners
• Help to provide a welcoming environment for our guests with high standards of service
• Help meet and exceed the company and guests experience and expectations
• Help maintain smooth operation of the facilities, infrastructure, services and functions related to community events
• Help maintain a safe, harmonious, enjoyable work place environment for all staff
• Show a positive and enthusiastic manner at all times
• Communicate and report to management and the on a regular basis in line with company requirements
• Gain a clear understanding of duties required and ensure that these are carried out in a safe and practical manner to or above company standards
• Assist with other duties as assigned by manager

Skills required

• Customer Service Skills An enjoyment of dealing with customers, being friendly, helpful and providing an excellent level of service to customers
• Communication Skills Can assess if a customer does not understand an instruction, policy or requirement, and can explain to them in different ways, to make sure they understand
• Team Player Will help out and do other duties if required, not afraid to get their hands dirty and will go the extra mile
• Decision-making skills Must be able to think on your feet and adapt to changing conditions
• Technical Skills Must be able to pick up practical skills easily and become proficient in using them

Pay and Benefits

$25.00 to $28.00 , depending on education and experience.

Benefits include

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays