Onsite Food & Beverage Operations Manager (CGCA2024-7244)

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff.

Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Property Summary:

Vision: Yosemite Lakes Park will endure as a beautiful place to raise a family and enjoy a lifetime!

Mission Statement: The mission of Yosemite Lakes Owners Association is to nurture a culture of community, to preserve the natural beauty of our surroundings and to exercise sound financial stewardship that allows the best quality of life for our residents through efficient, resourceful and professional leadership.

Goals:

• To maintain a park like setting that reflects the natural beauty of the Sierra foothills.
• To enhance the safety, welfare, and interests of the owners and visitors.
• To maintain the amenities which enrich our quality of life.
• To support events, organizations and activities in Yosemite Lakes Park that promote a sense of community.
• To exercise financial stewardship to achieve peak performance, productivity and profitability.
• To ensure a Master Plan is in place for management of vital infrastructure including roads and the water system.
  
  

What You’ll Find Here

Yosemite Lakes Park is a non-gated community in the Central California Sierra Mountain foothills located between Yosemite National Park and Fresno near the unincorporated town of Coarsegold. YLP covers about 10 square miles at elevations from 900 to 2,200 feet, naturally landscaped by oak tree, pine tree, and boulder landscapes, pristine views of snowcapped mountains and the broader views of the Central Valley. All homes are custom-built on 1 acre and larger home sites. There are 2,263 parcels with about 1,870 homes.

YLP is administered by an elected board of the Yosemite Lakes Owners Association (YLOA). Declaration of Restrictions (DOR) are not stringent as YLP caters to people who enjoy an active outdoor lifestyle and the community retains its character by individual pride in ownership.

Amenities include a 9-hole golf course with pro shop and coffee shop, riding/boarding stable, clubhouse with restaurant, lounge and library, swimming pool and tennis courts, a ball field, picnic areas, basketball court, volleyball court, tether ball, private security, storage facility, hiking/riding trails and fishing lakes. Merchants include a gas station and hardware store, sandwich shop, dental clinic and real estate brokerages. In close proximity are a full service grocery store, liquor store, exercise gym, dance instructor, and dog groomer.

Thank you for visiting Yosemite Lakes Park. We welcome visitors to browse our website and become acquainted with our community and all it has to offer.

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Responsibilities

Responsible for overall operation of Food & Beverage service with a focus on financial improvement, strategic planning, initiative management , operations management and department leadership.

Supervisory Responsibilities Include:

• Provide overall leadership and strategic oversight to initiative management , structure, approach, and reporting for entire food & beverage operations. Work broadly across entire team to ensure best practice management to drive on-time/on-budget development and implementation of initiatives.
• Develop and drive planning of new opportunities.
• Direct budgeting process and daily management of budgets, analyzing fluctuations, and instituting changes/enhancements as necessary with Board approval.
• Responsible for strategic planning, financial analysis and planning, budgets, inventory control, sanitation and safety, training and development, staffing, and employee relations.
• Collaborates with chef(s) to develop appetizing menus for dining service and all events.
• Works with team member(s) in connection with event planning.
• Manage initial and ongoing relationships with vendors.
• Ability to utilize POS system (TouchBistro) and inventory software systems.
• Plus other work related tasks
  
  

Duties and Responsibilities Include:

• Lead and oversee daily operation of the Food & Beverage business with a focus on staffing, revenue and margin generation, controls, and performance.
• Responsible for the overall Member experience, communication of goals and expectations, and ensuring operating and safety standards are maintained.
• Interact with Team Members and drive development of the team through continuous training and role modeling.
• Monitor equipment and infrastructure needs to generate growth.
• Responsible for adherence and interaction with applicable regulatory agencies and requirements.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Responsible for adherence to the governing documents, guidelines, rules, and regulations of the community and be the Manager on Duty (MOD) after standard HOA business hours.
• Facilitates quick and efficient communication between front and back of house team members.
• Partners with the Community Manager/Lifestyle Director to identify, coordinate and market all community events, programs, and services.
• Prepares and submits operations’ reports and other documentation requested by the Board of Directors.
• Plus other work related tasks
  
  

Qualifications

Qualifications:

• At least five (5) years related experience required
• Hospitality experience preferred
• Ability to work onsite
• Previous Leadership over a team of people in Food & Beverage required
• Ability to work flexible shift if needed
• Must have the ability to perform moderate physical work and may be required to lift up to 60 lbs., up to 30 lbs. frequently and up to 10 lbs. constantly. Perform activities such as bending, kneeling, crouching, reaching, standing, lifting, and grasping for up to 5 hours without sitting.
  
  

Pay and Benefits:

$70,000 to $80,000, depending on education and experience.

Benefits include:

• Medical Insurance - * ‘Employee’ Insurance premium is paid for by company
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays