Onsite Executive Director / Laketown (PCBFL2025)

Elevated / GrandManors, a division of RealManage, specializes in community association management with dedicated onsite staff.

Our mission is to deliver exceptional lifestyle-focused HOA management services to our partner communities, reflecting the Best People, Best Technology, and Best Service standards of RealManage and its CiraConnect division. The Elevated / GrandManors team brings decades of expertise managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use developments, and large-scale single-family neighborhoods with complex amenities. Our approach emphasizes resident satisfaction and board support, ensuring that every community receives top-tier management services.

Our Values

At RealManage, Our Values Guide Everything We Do

• Integrity: Always doing the right thing.
• Respect: Mutual respect for customers, employees, and the company is the foundation of every relationship.
• Selflessness: Beyond teamwork, we contribute to something bigger than ourselves.
• Personal Relationships: People do business with people they like; we prioritize meaningful professional connections.
• Always Improving: Never satisfied, always learning, and constantly growing. At RealManage, we strive to get better every day.
  
  

Property Highlight – Laketown Wharf

Located in the heart of Panama City Beach, Laketown Wharf is the largest single-building condominium vacation resort in the area, offering stunning views of the Gulf, golf course, and lake.

Guests can enjoy a daily evening spectacle as Laketown Wharf comes alive with a lighted fountain show, choreographed with dancing water, lights, and music, visible just outside your door.

Laketown Wharf Offers Amenities For The Entire Family, Including

• A fully equipped fitness center
• Five swimming pools
• A large freshwater lake
• 52,000 sq ft of lakefront boardwalk
• Convenient access to the area’s beautiful beaches
  
  

Executive Director –Elevated / GrandManors

We are seeking an Executive Director with strong entrepreneurial drive, exceptional leadership and communication skills, keen business acumen, and excellent planning and organizational abilities. This role provides strategic, financial, and operational leadership for an iconic community, fostering relationships with governing entities and ensuring the association operates effectively and fiscally sound.

Key Responsibilities

• Manage and oversee performance evaluations for all managers and employees, ensuring timely, quarterly reviews.
• Oversee the full operation of the association in compliance with board direction, federal and state laws, governance documents, and statutory regulations.
• Partner with the board to define and execute the association’s vision, mission, and strategic direction.
• Serve as the primary liaison among governing entities, community leadership, and stakeholders to cultivate a cohesive and effective environment.
• Provide strategic guidance on financial and operational decision-making.
• Set and monitor the strategic direction, progress, and growth of the association.
• Support initiatives and general operations of the association.
• Communicate effectively and establish credibility with the board and community.
• Analyze budgets, reports, financial trends, and operational procedures to inform leadership decisions.
• Develop, implement, and enforce policies and procedures to enhance operational and financial efficiency.
• Serve as a bridge between RealManage/GrandManors shared services, back-office, on-site staff, and the board for operational excellence.
• Represent the association in civic and professional community activities.
• Lead, mentor, and develop on-site staff, fostering professional growth.
• Recruit, train, and manage performance of on-site leaders.
• Handle escalated requests and assist with challenging situations as needed.
• Lead and facilitate annual meetings, budget reviews, board meetings, and other required gatherings.
• Identify obstacles, recommend solutions, and improve service delivery.
• Actively solicit feedback from employees and the board to enhance community experience.
• Perform additional duties as assigned by the supervisor