Onsite Executive Director (Hollybrook)

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
• Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
  
  

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Community Summary

Regardless of how you choose to spend your leisure time, be assured you will quickly discover that Hollybrook is the most vibrant and well maintained community for active seniors in the area. We are located in Pembroke Pines in south Broward County, convenient to the beaches and the varied and numerous cultural possibilities of Fort Lauderdale, Hollywood, and Miami. Our location is ideal for sightseeing/overnight trips to the Florida Keys, the Everglades, the southwest Gulf coast of Florida, or even Orlando. If you choose to stay closer to home, we are lucky enough to have a full-service restaurant on site that overlooks our beautiful golf course, a theater/banquet facility for our many dinner dances and shows, and a recreation building which offers a varied range of activities to stretch your mind, body, and creative talents. We cordially invite you to make a visit to our beautiful property, and we look forward to greeting you as a new neighbor once you have discovered all that we have to offer.

Work Schedule

Responsibilities

We are currently seeking an Executive Director, a high-level leader responsible for driving strategic vision, overseeing operations, and serving as the primary liaison between staff and the board of directions. with a strong operational drive, outstanding leadership and communication skills, strong business acumen, excellent planning, and organizational skills. The Executive Director is responsible for providing strategic, financial, and operational leadership for the community. The Executive Director must cultivate and maintain many important relationships for the association, including working-related governing entities, and provide service deliverables while managing effective and fiscally sound operations. Core Duties include setting culture, managing budgets, ensuring legal compliance, driving revenue, developing staff, and implementing the vision set by the board.

Executive Director Duties Include

• Manages timely and quarterly managers' performance evaluations and oversee and sign all employees' quarterly evaluations performed by the association managers.
• Oversee the complete operation of the association in accordance with the direction established by the board, applicable federal and state laws, governance, and statutory regulations
• Partner with the board to develop and successfully execute the association’s vision, mission, and overall direction
• Effectively liaise between multiple governing entities and community leadership to cultivate a cohesive working environment and relationship that leads to optimal business and community outcomes
• Provide strategic input and leadership on decision-making issues affecting the association, especially related to financial standing
• Set the strategic direction of the association and monitor progress and growth within each operational department onsite
• Support association initiatives and general operations
• Communicate effectively and establish credibility with the association and the board
• Provide accurate analysis of budgets, reports, financial trends, and operational procedures
• Create, improve, implement, and enforce policies, SOP’s and procedures that will improve operational and financial effectiveness
• Serve as a liaison between the RealManage shared services, back-office, on-site staff, and the board of directors for operational effectiveness
• Represent the association through civic and professional responsibilities and activities in the local community
• Lead, mentor and interact with on-site staff at all levels to foster growth and encourage development, hold weekly meetings with department managers
• Recruit, select, train, and manage the performance of on-site leaders
• Assist with escalated requests as needed
• Lead and facilitate all annual and budget meetings, board meetings, and other meetings as required
• Review issues and look for solutions to obstacles or gaps in service, take a proactive approach for existing community issues and obstacles, create a proactive plan, including implementation, and full resolution
• Respond promptly to employee or community needs and step in to assist with difficult situations
• Solicit employee and board feedback to improve overall service
• Plus, any other tasks needed or assigned by supervisor