Onsite Courtesy Patrol (CGCA2024-6752)

RealManage is an Inc. 5000 property management firm that delivers services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.

RealManage is a national firm with clients and operations in 24 states from California to Florida and from Texas to Illinois. RealManage also serves nationally-recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Responsibilities

Responsibilities:

The essential duties and responsibilities include:

• Patrol and protect the association’s property by maintaining a safe and secure environment.
• Receive and respond to resident phone calls; redirect as appropriate,
• Greet all residents and guests with a warm smile and a positive attitude, assisting them with questions and directing them to the appropriate team members as needed,
• Assist with checking residents in, as necessary, for association events or meetings,
• Facilitate amenity access by having residents either provide completed documentation or by providing them with the appropriate documentation to read and sign in order to receive amenity access cards,
• Update new/existing owners’ information in the appropriate system daily or as required,
• Sort incoming mail and package deliveries for distribution,
• Perform or assist with any operations as required to maintain workflow and meet schedules. Notify supervisors of unusual equipment or operating problems and the need for additional materials and supplies,
• Ensure all safety precautions are followed while performing job duties,
• Plus other work-related tasks as needed or assigned
  
  

Qualifications

• Proven work experience as a security guard or relevant position
• Trained security officer with diploma
• Ability to operate detecting systems and emergency equipment
• Excellent knowledge of public safety and security procedures/protocols
• Surveillance skills and detail orientation
• Integrity and professionalism
  
  

Pay and Benefits:

$17.00 to $21.00, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays