Onsite Compliance Assistant /Administrative Assistant (Sunterra)

Overview

RealManage Elevated is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
• Join RealManage Elevated fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
  
  

Position Summary

The Compliance Assistant / Administrative Assistant supports the Property Owners Association (POA) by ensuring community standards are upheld, assisting with inspections, and providing administrative support to the management office. This role requires strong attention to detail, excellent communication skills, and the ability to work independently while interacting professionally with residents, vendors, and staff. Weekend availability is required to meet community and operational needs.

Key Responsibilities

• Conduct routine property inspections to ensure compliance with POA governing documents, design standards, and policies.
• Document and report violations, prepare notices, and follow up on compliance matters.
• Assist residents with compliance inquiries and provide education on community standards.
• Maintain accurate inspection records, correspondence logs, and compliance databases.
• Provide administrative support including answering phones, responding to emails, assisting with amenity access, and gate concerns.
• Support management staff with community events, meetings, and amenity center operations.
• Work weekends as scheduled to perform inspections, support resident services, and assist with office coverage.