Onsite Community Standards Inspector Part time- (CFL2023-5559)

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage / Evergreen, you are not just an employee, you are family.

Company Overview:

RealManage / Evergreen is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage / Evergreen also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Evergreen offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage / Evergreen mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Evergreen is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Evergreen relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Evergreen, we are always getting better.

Responsibilities

Part time - approx. 30 hours per week.

Must be available on the weekends

• Primary role will be driving through the community on a regular basis and reporting property code violations in accordance with neighborhood guidelines to maintain community appearance
• Take photos of violations, accurately recording observations, and attach to homeowner records using proprietary software.
• Documentation, Issuance, tracking and follow-up of violation notices
• Education of homeowners regarding HOA policies and guidelines and working with them toward a resolution
• Responding to customer calls and emails regarding inquiries, violations and concerns
• Reports to the compliance supervisor
• Ability to understand written guidelines, make observations on properties, and apply to various circumstances/encountered
• 60% driving and citing violations; 40% office work including administrative tasks, researching documents and maintain violation documentation
• Represent the Management company and Association in a positive and professional manner
• Plus other work related tasks

Qualifications

Qualifications:

Must have own vehicle, clean driving record and be detail oriented.

• Ability to read, understand and interpret governing documents for the communities
• Strong communication skills (written, verbal and in person)
• Experience in using and communicating with Microsoft Office
• Detailed oriented, accurate and organized
• Ability to multitask, excellent time management and prioritizing skills
• ability to utilize technology is mandatory, computer proficiency
• Background screening and pre-employment drug screening required.
• Strong and high-level customer service required
• Ability to work independently, but also work as a team player (ability to work with a team in an office setting and independently in the field)
• Ability to work with a diverse group of people including peers, homeowners and Board members
• Two or more years effectively serving clients/customers
• Ability to use sound and prudent judgement to determine if a violation should be cited

Pay and Benefits:

$20.00 to $22.00 , depending on education and experience.