About the job
How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.
Company Overview:
RealManage is a national Inc. 5000 firm with clients and operations in 26 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.
As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.
RealManage is a values-based company with the following values as our guiding principles:
$17.00 to $20.00, depending on education and experience.
Benefits include:
Company Overview:
RealManage is a national Inc. 5000 firm with clients and operations in 26 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.
As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.
RealManage is a values-based company with the following values as our guiding principles:
- Integrity: we always do the right thing.
- Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
- Selflessness: more than teamwork; we are part of something special and much larger than any of us.
- Personal Relationships: we are a professional services company; people do business with people they like.
- Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
- Vendor relationships & follow up
- Handling day-to-day tasks and communication in a fast-paced environment
- Assisting owners with questions regarding policies and procedures
- Assisting owners with HOA related issues and communicate to CAM when appropriate
- Opening all mail and packages and distribute appropriately
- At the direction of the CAM, electronically filing all invoices and send to CAM for processing.
- Invoicing property entities for water usage and confirm payment
- Invoicing property entities for employee vehicle passes and confirm payment
- Keeping all contact lists up to date
- Keeping all Homeowner packets up to date
- Using Google Drive, Microsoft Word, Excel, Outlook
- Keeping Security Binders up to date
- Keeping all owner files up to date
- Keeping owner portal up to date with monthly and annual documents
- Acting as an owner liaison between owners/guests and vendors, as needed
- Processing and making bank deposits twice weekly
- Keeping file and record retention system up to date
- Preparing for and attending quarterly HOA Board meetings following set procedures
- Preparing for and attending Annual Owners Meeting and Reception following set procedures
- Preparing meeting minutes for all Board of Director and Annual Meetings
- Assisting in preparing, proofing and sending communications out to owners and others
- Preparing and managing ordering for annual vehicle passes and annual meeting materials
- Plus other work related tasks as needed
- High school diploma or GED required. Associate degree preferred.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office – Word, Excel and Power Point).
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
$17.00 to $20.00, depending on education and experience.
Benefits include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays