Onsite Community Manager (CTX2023-6361)

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Responsibilities

Community Manager Responsibilities:

• Serve as ACC coordinator and attend twice monthly committee meetings.
• Trailer Storage coordinator
• Vendor set up / management.
• Generate monthly management reports.
• Approve hourly employee time and vacation requests.
• Send mass communications.
• Order office supplies.
• Work closely with all Committee Chairs.
• Review invoices.
• Solicit bids for repairs and contracts.
• Working with the local title company and AR on conveyance-related issues.
• Marina Projects, vendor communication, purchases
• Issue and update vehicle access transponders and data entry in Gate House for new owners, renters, and current owners with new vehicles.
• Attribute emails and answer emails within 24 hours.
• Take minutes at board meetings and send the draft to the General Manager for review.
• Special projects when assigned.
  
  

Qualifications

Qualifications:

• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) proficiently.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail-oriented, and a team player.
• Time management and time-critical prioritization skills.
  
  

Pay and Benefits:

$50,000 to $55,000, depending on education and experience.

Benefits include:

• Medical Insurance - employee monthly premiums are paid for by company
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays