About the job
Company Description
GrandManors is the on-site luxury management brand of RealManage, a leading community association management firm in the United States. With a focus on customer service and best practices, GrandManors offers fully integrated services for large-scale, master-planned, high-rise, and luxury community associations across the US.
Role Description
This is a full-time, permanent role for an Onsite Community Manager with GrandManors at Biltmore Lake HOA in Asheville, NC. The role involves managing the community operations, overseeing staff, acting as a consultant to the HOA board, managing reserve and capital improvement projects, creating and performing to meet the association's annual budget, utilizing the RealManage/GrandManors technology platform CiraNet, and ensuring the best possible lifestyle for residents. Daily tasks include resident engagement, property inspections, staff supervision, financial review, and other duties as assigned.
Qualifications
- Experience in large-scale community management, customer service, and community engagement
- Strong organizational and leadership skills
- Ability to work onsite and manage multiple tasks effectively
- Knowledge of property management software and technology solutions
- Excellent communication and interpersonal skills
- Problem-solving and decision-making abilities
- People management of a staff of at least eight direct reports
- Experience with amenity management and event planning
- Reserve project and capital improvement management
- Budget creation, implementation, and execution