Onsite Community Manager

Job Details

Description

Sage Condos is a 122-unit luxury condo community situated just north of Old Town Scottsdale, off Scottsdale Road on Chaparral. The property is made up of a mix of townhomes and condominium units. The townhomes feature an attached two-car garage, while the condos have access to underground secured private parking with elevator access. Residents at Sage will have access to amenities that include a sprawling cludhouse with underground stone wine cellar, private fitness area with dramatic views, business and conference room and swimming pool with spa and barbecue area.

Position Summary

Primarily responsible for providing community management and effective customer service to designated communities/home owners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&Rs) and management contracts.

Position Responsibilities

Manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life for all Association members.
Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners.
Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers.
Performs community tours as required, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies.
Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners.
Plans, organizes and assists the Board in conducting Board and annual membership meetings..
Reviews monthly financials and submits A/P to the management company.
Establishes, drafts, executes and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices.
Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements.
Maintain continued documentation of landscape tours with contracted vendor to ensure that all items of concern are addressed timely.
Reviews incident reports, responds and implements timely solutions accordingly.
Performs other related duties as directed.

Knowledge, Skills And Abilities

Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
High attention to detail.
Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.
Exceptional organization and tracking skills.
Ability to function efficiently in a high volume, fast-paced environment.
Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems.
Ability to interact and work positively and effectively with staff and residents at all levels.
Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

Utilizing personal automobile for commuting to and from assigned communities.
Walking communities to inspect common areas per management contract.
Capable of working evenings and weekends as necessary.
Sitting and standing for moderate periods of time.