Onsite Community Manager

Job Details

Description

Anthem Parkside at Merrill Ranch in Florence, Arizona is a vibrant all ages community offering resort-style living. The 43,000 sq. ft. recreation center features a lap pool with diving boards and a waterpark with waterslides and play structure, state-of-the-art fitness center, full size gymnasium, Kids Zone, classrooms, game room, and seasonal café. Outdoor amenities include pickleball, tennis and basketball courts, pocket parks. Anthem at Merrill Ranch Community Council includes shared amenities, to include an 18-hole golf course and restaurant, a large community park with ball fields, playground, ramada, amphitheater, splash pad, multipurpose fields and dog parks. The community currently has 2192 homes closed. The community is currently under developer control.

Primarily responsible for providing community management and effective customer service to designated communities/homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&Rs) and management contracts. Developer controlled Master Planned Community located in Florence, AZ.

Position Responsibilities

• In conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life for all Association members.
• Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners.
• Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers.
• Provide oversight and guidance for compliance and architectural processes, ensuring adherence to requirements of the community governing documents and AAM’s management contract.
• Plans, organizes and assists the Board in conducting Board and committee meetings, annual membership and Town Hall meetings, prepare and provide board packages and provide required notification of meetings.
• Reviews monthly financials and submits A/P to the management company.
• Establishes, drafts, executes and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices.
• Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements.
• Supervises on-site association staff, chairs staff meetings, communicates and coordinates management activities.
• Reviews incident reports, responds and implements timely solutions accordingly.
• Performs other related duties as directed.

Knowledge, Skills And Abilities

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• High attention to detail.
• Extensive facilities management skills and experience.
• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems.
• Ability to interact and work positively and effectively with staff and residents at all levels.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

• Sitting at a workstation utilizing a computer and other office equipment.
• Walking and/or driving throughout community as needed for inspecting common areas per management contract as well as other HOA related matters.
• Capable of working evenings and weekends as necessary.
• Sitting and standing for moderate periods of time.