Onsite Community Association Manager (HFL2024-7094)

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

 Company Overview: 

RealManage is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

 Integrity: we always do the right thing. 
 Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. 
 Selflessness: more than teamwork; we are part of something special and much larger than any of us. 
 Personal Relationships: we are a professional services company; people do business with people they like. 
 Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. 

Responsibilities

 Responsible for compliance with all of the community’s policies/procedures as defined by the Board of Directors 
 Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures 
 Directs the work of all department managers 
 Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget. 
 Responsible for the timely preparation of monthly financial reports to the Board of Directors 
 Coordinates the development of long-range and annual business plans aligned with association by-laws and policies 
 Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed 
 Monitors quality of association products and services to ensure maximum member and guest satisfaction 
 Secures and protects all the association assets 
 Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements 
 Coordinates with Board of Directors on the development and implementation of all strategic plans

SECONDARY DUTIES/RESPONSIBILITIES:

 Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies 
 Evaluates committee activities that report to the General Manager 
 Ensures compliance with purchasing policies and procedures 
 Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities 
 Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results 
 Supports internal controls 
 Other duties as directed 

Qualifications

Qualifications:

MUST have state issues CAM license / certification 
Minimum of two-years as an Onsite (HOA) property manager - required; 
Associates degree or higher
Customer service focused; CAMs service their client on a daily basis
Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client
Proactive: CAMs must proactively communicate with their client, team members, and superiors
Management: CAMs must manage the budget, operations, schedules of a community association
Winner: RealManage has a winning culture and is second to none

 Pay and Benefits: 

$90,000 to $100,000, depending on education and experience.

 Benefits include: 

 Medical Insurance 
 Dental Insurance 
 Vision Insurance 
 Life and Disability Insurance 
 HSA (Required High Deductible Medical Plan to be eligible) 
 FSA 
 Education Reimbursement 
 401K matching 
 Employee Assistance Program (EAP) 
 9 paid Holidays