About the job
How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.
Company Overview:
RealManage is a national Inc. 5000 firm with clients and operations in 26 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.
As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.
RealManage is a values-based company with the following values as our guiding principles:
- Integrity: we always do the right thing.
- Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
- Selflessness: more than teamwork; we are part of something special and much larger than any of us.
- Personal Relationships: we are a professional services company; people do business with people they like.
- Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Responsibilities
- Responsible for compliance with all of the community’s policies/procedures as defined by the Board of Directors
- Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures
- Directs the work of all department managers
- Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.
- Responsible for the timely preparation of monthly financial reports to the Board of Directors
- Coordinates the development of long-range and annual business plans aligned with association by-laws and policies
- Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed
- Monitors quality of association products and services to ensure maximum member and guest satisfaction
- Secures and protects all the association assets
- Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements
- Coordinates with Board of Directors on the development and implementation of all strategic plans
SECONDARY DUTIES/RESPONSIBILITIES:
- Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies
- Evaluates committee activities that report to the General Manager
- Ensures compliance with purchasing policies and procedures
- Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities
- Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results
- Supports internal controls
- Other duties as directed
Qualifications
Qualifications:
- Minimum of two-years as an Onsite (HOA) property manager
- CMCA or state-equivalent certifications desired
- Associates degree or higher
- Customer service focused; CAMs service their client on a daily basis
- Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client
- Proactive: CAMs must proactively communicate with their client, team members, and superiors
- Management: CAMs must manage the budget, operations, schedules of a community association
- Winner: RealManage has a winning culture and is second to none
Pay and Benefits:
$60,000 to $75,000, depending on education and experience.
Benefits include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays