Onsite Community Association Manager (BCO2022-4686)

Company Overview

Hammersmith is a division of RealManage. RealManage is a national Inc. 5000 firm that delivers a wide range of services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage also competes in the broader Property Technology space. The company is a tech-enabled, high-growth firm with 1500+ team members that operates in 19 states, serving 2500 community associations and over 500,000 homeowners. The company has experienced strong growth, both organically and via the acquisition of competitors. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry-leading innovations apart from our competition.

RealManage / Hammersmith is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, team members, and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.

Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Hammersmith, we are always getting better.

As an Onsite Community Association Manager (CAM), you will manage the daily operations of a community association delivering professional services in accordance with the service level agreement.

You are responsible for customer satisfaction and assisting the community association Board of Directors with promoting community harmony, enforcing deed restrictions, and increasing the value of a community.

Responsibilities

• Manage all operations for a community association
• Provides administrative, operational and managerial advice to Board of Directors
• Direct the enforcement of community rules and restrictions
• Promote community harmony
• Assist the board with hiring contractors and insurance carriers to maintain and protect the community
• Oversee and approve payment of vendors providing service to community association
• Develop community association budget and provide delivery/presentation of financial reports
• Maintain staffing levels as required by Board of Directors
• Plus other work related tasks as needed

Qualifications

• Minimum of one (1) year managing Onsite Homeowner Associations (HOAs) required

• CAI designation(s) strongly preferred
• Customer service focused; CAMs service clients on a daily basis
• Listening skills CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client
• Proactive CAMs must proactively communicate with their clients, team members, and superiors
• Management CAMs must manage the budget, operations, schedules of a community association

Career Path

This position is on the career path to become a Senior Community Association Manager and Director of Community Association. RealManage is a national company with leadership opportunities across the country.

Compensation

Commensurate with experience $55,000 to $80,000 DOE

Benefits Summary

Health / Dental / Vision Insurance Life / Disability 401 (k) Program