Onsite Community Association Manager (AVA2025)

About Us

Cardinal Management Group is a leader in condominium community management, dedicated to cultivating thriving, professionally managed communities that deliver value, transparency, and service excellence. Our Condominium Division supports both staffed and un-staffed properties, with a strong focus on mid-rise buildings, garden-style condominiums, and two-over-twos, as well as major capital projects and board governance.

Position Summary

We are seeking a highly experienced Onsite Community Association Manager / General Manager for The Plaza, a premier condominium property. The ideal candidate will bring at least three years of condo management experience—preferably in a mid- or high-rise setting—and a demonstrated track record of successfully managing large-scale capital and maintenance projects. This role requires a proactive leader who can partner with the Board of Directors, oversee day-to-day operations, manage vendors and contractors, ensure financial accountability, and maintain a high standard of professionalism and customer service.

Key Responsibilities

• Provide strong operational leadership, ensuring the community runs efficiently and professionally without oversight of day-to-day details.
• Oversee all aspects of property operations, including building systems, amenities, vendor/contractor performance, maintenance, inspections, and resident service delivery.
• Develop, implement, and manage the annual operating and capital budgets; monitor financial performance and ensure accurate financial reporting.
• Lead major projects from planning to completion—such as roof replacements, structural repairs, mechanical system upgrades, and other capital initiatives—while keeping the Board informed at a governance level.
• Deliver timely, accurate monthly management reports that highlight operations, financials, and project updates.
• Maintain full compliance with association governing documents, state/local regulations, and industry best practices.
• Build and maintain positive resident relationships, address service requests, and uphold association rules consistently and fairly.
• Recruit, supervise, and evaluate onsite staff and vendor partners, cultivating a culture of accountability, service excellence, and proactive problem-solving.
• Implement risk management, safety protocols, preventive maintenance programs, and asset protection strategies.
• Continuously seek operational efficiencies, cost savings, and service enhancements for the community.