Onsite Community Association Manager
- Associa
- Reston, VA (On-Site)
- Posted 7mo ago
Job Details
- SalaryNot provided
- Job TypeFull-time
- Company TypeManagemet Company
- Job CategoryOnsite Management
- Job WorkplaceOn-Site
- Job Workplace LocationReston, VA, USA
Job Description
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
The Onsite Community Association Manager ensure the betterment of the community and is the liaison among the homeowners, members of the Board of Directors, Committee Members, and the association management staff. The Onsite Community Manager is responsible for all maintenance, compliance, Code Enforcement, and project management. Service oriented, team collaborative, and excellent communication skills (written and oral) are required for success in this role.
Daily responsibilities:
- Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered.
- Issues violation letters to homeowners and follow-up to ensure remedied.
- Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
- Research and respond to inquires in-person, by phone, and email.
- Data enter and update information in the database; record and track documents and information.
- Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves.
- Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, manage capital projects, ensure work is performed per contract terms.
- Review maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
- Prepare board packets, coordinate and schedule monthly and annual board meetings, facilitate board meetings, and carry out the decisions made.
- Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
- Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
- Other projects.
Requirements
- 2+ years of community association experience.
- Well-versed in condominium association management.
- Knowledge of the Association Board of Directors, the General Manager, and how those rolesinterface with the requests of homeowners.
- CMCA, AMS, PCAM preferred.
- Customer service driven and team oriented with a consultative approach when assisting others.
- Confident in experience and collaborative spirit.
- Strong financial acumen, ability to read and interpret financials, Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.
- Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
- Excellent communication skills (written and oral) and conflict resolution techniques.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.