Onsite Community Assistant Manager (HOA Assistant Manager)

Crest Management is looking for one exceptional Onsite Community Assistant Manager to join our award- winning team. If you enjoy a challenging and rewarding workplace, are committed to providing outstanding customer service, and have experience managing Community Associations, then it could be you!

The Company

Crest is locally owned and led by our founders who have accumulated over 75 years of combined experience in community management and development. We are proud to be part of an elite group of community association management companies that have earned the Accredited Association Management Company (AAMC®). To earn the designation, companies must have at least three years of experience providing community management services and commit to a strict code of ethics.

The Position

The Onsite Community Assistant Manager is responsible for assisting with managing and supporting a Community Association while ensuring a high level of customer service.

• Assist with the preparation and execution of board meetings and annual meetings, including the preparation of various handouts, packets, and reports. Assist with after-meeting duties such as completing action items as requested and writing minutes as needed.
• Manage community amenity inquiries/reservations and distribute amenity keys, cards, remotes, and tags.
• Monitor and inspect communities for violations of deed restrictions.
• Prepare reports, print and mail letters regarding violations of deed restrictions.
• Process all incoming Exterior Modification Requests and manage from receipt through final decision and communication.
• Communicate with homeowners and boards by phone and email in order to resolve concerns and to serve as a resource for questions and inquiries.
• Serve as a back-up to Managers for calls received after regular business hours.
• Process all incoming closing documents on a weekly basis.
• Send various communication pieces to homeowners.
• Assist and/or facilitate Yard of the Month program and purchase/deliver gift cards as requested.
• File and scan a variety of documents in order to maintain up-to-date files for homeowners.
• Provide coverage for the reception desk as needed.
• Assist in a variety of other areas as necessary.
• Perform other duties as assigned to ensure that the needs of each community in their portfolio are met.
• Attend one monthly evening meeting

Are You a Fit?

• High school diploma or equivalent required.
• Residential Community experience required!
• Experience reporting to or being on an HOA required.
• Experience reporting to a Board of directors.
• Associate or Bachelor’s degree preferred.
• Two to five years related experience and/or training.

Desired Certifications

• Driver’s License

Why You Should Apply:

• Competitive Compensation
• Great Benefits (medical, dental, vision, 401K Savings Plan, PTO)
• Training and Educational Assistance

Job Type: Full-time

Pay: $45,000.00 - $47,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Property Management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person