Onsite Community Assistant

About Us

City Property Management (www.cityproperty.com) is an Arizona born and raised company that is a leader in full-service HOA management with innovative technology and a stellar team to match. With more than 40 years in the business and over 150 full-time employees, we pride ourselves on providing the best HOA management experience possible. We work hard for the communities we serve and it shows. With paid training and a supportive team environment, you can have confidence that your investment with us is more than a job, it is a career.

Mission

To provide the best experience in community management.

Our Core Values

• Professionalism
• Engagement
• Knowledge
• Humility
• Client Centric
• Trust
• Flexibility
• Teamwork
• Diligence
• Fun, Fair & Respectful
  
  

Position Overview

As an Onsite Community Assistant, you will be the first point of contact for residents and play a key role in maintaining smooth community operations. Working alongside the Community Manager, you'll handle various administrative duties while ensuring excellent customer service.

Key Responsibilities

• Provide professional front desk reception and respond to resident inquiries
• Process and track maintenance work orders
• Maintain resident and community records in our system
• Handle community mailings and communications
• Manage community access (keys, fobs, parking passes)
• Prepare materials for community meetings
• Assist with vendor coordination
• Support general administrative needs
  
  

Required Qualifications

• High school diploma or equivalent
• Strong customer service and communication skills
• Proficiency in Microsoft Office applications
• Detail-oriented with excellent organizational abilities
• Ability to work independently and manage multiple priorities
• Professional demeanor and presentation
• Flexibility to work extended hours when needed
  
  

What We Offer

• Competitive hourly rate: $20-22
• Overtime eligible
• Professional work environment
• Opportunity to make a difference in your community
  
  

Work Environment

This role operates in a fast-paced, face-to-face setting with frequent resident interactions. Must be comfortable managing multiple priorities while maintaining a professional and friendly demeanor.

City Property Management Company is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.