Onsite Assistant Community Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Homeside Properties, and Associa company is looking to add an onsite Assistant Community Manager to the family to support a large scale community in Locus Grove, GA.

The Assistant Community Manager is an onsite role who assists the Community Manager with office administrative and clerical functions, coordinating and scheduling, and project management. Team collaboration and customer service driven are essential for success in this role. This role is the liaison among the Community Manager homeowners, members of the Board of Directors, Committee Members, and the association management staff.

Daily responsibilities:

• Assistant Community Manager with the implementation of Board policy and directives within the scope of the management agreement.
• Supports strategic initiatives, policy governance and association projects.
• Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered.
• Issues violation letters to homeowners and follow-up to ensure corrected.
• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Enter data and update information in the database, record and track documents and information.
• Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and manage capital projects.
• Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Coordinate and schedule monthly and annual board meetings.
• Create and send out communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
• Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
• Assist with other projects as assigned.
  
  

Requirements

• 2+ years of community association experience. Large scale community experience preferred
• Customer service driven and team oriented with a consultative approach when assisting others.
• Effective project management skills with the ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Excellent communication skills (written and oral) and conflict resolution techniques.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.