Onsite Assistant Club Manager (CFL2024-7399)

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 26 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Responsibilities

Position Summary:

The Assistant Club Manager at Artisan Park Club will play a vital role in ensuring the smooth and efficient operation of the club. This position involves managing events, overseeing front-of -house operations, coordinating with various vendors, maintaining compliance with regulations, and supporting the General Manager in day-to-day activities.

The Assistant Club Manager will also serve as the Restaurant Manager when needed.

Essential Duties and Responsibilities:

Front-of-House Operations:

• Oversee the hiring, training, certification, and scheduling of front-of-house staff and servers.
• Ensure high standards of service and member satisfaction are maintained.
• Provide leadership and support to the front-of-house team, addressing any issues promptly and effectively.
  
  

Vendor Relations:

• Maintain strong relationships with pest control, landscaping, and alcohol vendors.
• Ensure all vendor services are performed to standard and in a timely manner.
• Coordinate with the landscaping company to maintain and adjust the club’s landscaping as needed.
  
  

Menu and Signage Design:

• Design and write specialty menus and signage for the club.
• Ensure all club communications and materials are professionally presented and up-to-date.
  
  

Restaurant Management:

• Act as the Restaurant Manager in the absence or when the General Manager is occupied with other duties.
• Ensure the restaurant operates smoothly, maintaining high standards of food quality and service.
  
  

Administrative Support:

• Assist the General Manager with various administrative tasks as needed.
  
  

Banquet, Event & Lifestyle Management:

• Manage the Multipurpose Room for banquets and weddings, including scheduling and logistics.
• Write banquet order forms for all events and communicate details to relevant parties.
• Serve as the primary contact for event candidates, ensuring their needs and expectations are met.
  
  

Plus other work related tasks as needed

Qualifications

Education and/or Work Experience Requirements:

• Proven experience in hospitality management, preferably in a club or similar environment.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and handle multiple responsibilities efficiently.
• Knowledge of event planning and front-of-house operations.
• Familiarity with vendor management and compliance regulations.
• Creative skills for menu and signage design.
• Ability to work flexible hours, including evenings and weekends as required.
  
  

Pay and Benefits:

55,000 - $$60,000 depending on experience and education

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays