Onsite Administrative Assistant (SAFL2023-5123)

RealManage / Evergreen is a national Inc. 5000 firm with clients and operations in 24 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Evergreen offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Evergreen is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Evergreen, we are always getting better.

Welcome Center Administrative assistant

• On-site at Trailmark offices during scheduled hours
• Must use IP address from Welcome Center in order to log-in
• Any late clock ins, no show, or PTO must be communicated to the Director of CAM Operations
• Understand basics of community and builder information
• Provide prospective buyer amenity tours
• New homeowner orientation
• Providing Welcome Packet with mailbox keys & key fobs, explaining HOA website, community events, and amenity rules & regulations
• Update HOA website & key fob system with new resident information
• Scan and file new resident forms on shared drive
• Keep Welcome and Amenity Centers in clean, working order
• Manage daily operations of Amenity Center to ensured rules and regulations are being enforced
• Serve as local resource and liaison between residents and HOA.
• Coordinate working relationship between Regional Lifestyle Director, Lifestyle Coordinator and Community Manager so all parties are aware of needs or matters to be addressed.
• Including but not limited to weekly emails updating completed and in process projects
• Assist Lifestyles program on as needed basis. Including but not limited to possible additional hours worked for large events, helping getting items organized before events, putting up additional items after events.
• Additional availability to work off hours for Camp House Rentals
• Plus other work related tasks as assigned

Understands business implications of decisions.

Treats people with respect.

Keeps commitments.

Inspires the trust of others.

Works with integrity and ethically.

Upholds organizational values.

Follows policies and procedures.

Completes administrative tasks correctly and on time.

Supports organization's goals and values.

Pay and Benefits

$17.00 to $19.00, depending on education and experience.

Benefits include

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays