Onsite Administrative Assistant - Part Time (CTX2023-4895)

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

The Part-Time Onsite Assistant Community Association Manager position will be 12 hours per week (5pm - 9pm Tuesday, Wednesday, and Thursday) and oversee the following

Job Duties And Responsibilities

• Meeting & greeting of residents and guests to Clubhouse, directing visitors, handling phone calls in a professional manner, provides clubhouse tours to prospective residents.
• Maintain inventory of office supplies & beverages, cutlery & dinnerware for resident events. Advise Facilities Manager of supply needs.
• Run audio/visual equipment, facilitating events as needed.
• Physically able to set up & breakdown of meeting rooms and ballroom (upon request by Facilities Manager).
• Receive funds for special events and distribute receipts. Keep track of event participation in Excel and Google sheets. Will work closely with resident volunteer to ensure accuracy of funds received and applied to events and groups.
• Distribute access passes to residents.
• Distribute necessary paperwork to new residents.
• Opening and closing of building.
• Maintain standard of presentation in the Clubhouse, i.e. washing linens & dishes, removing trash, rearranging rooms.
• Provide general administrative assistance when necessary.
• Providing excellent customer service at all times.
• Plus other work related tasks as needed
• Microsoft Office products
• Communication skills
• Attention to detail
• Service orientation
• Responsiveness and follow up
• Multi-tasking - Ability to handle multiple tasks/situations at one time