Onsite Administrative Assistant / Lifestyle Coordinator (JFL2023-4873)

Company Overview

 

RealManage is a national Inc. 5000 firm with clients and operations in 17 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

 

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

 

RealManage is a values-based company with the following values as our guiding principles

 

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

 

Job Purpose

 

The Everlake HOA Administrative Assistant/Lifestyles Coordinator position incorporates both office andEvent duties.

 

Candidate must be able to work independently or as a team.

 

Duties and Responsibilities

 

Administrative Assistant

 

• On-site at the Everlake office during scheduled hours
• Understand basics of community and builder information
• Provide prospective buyer amenity tours
• New homeowner orientation
• Providing Welcome Packet with mailbox keys, key fobs and gate decals,
• Explaining HOA website, Envera, community events, and amenity rules & regulationsoUpdate HOA website & Key Fob system with new resident information
• Assist in community update email blasts which includes but not limited to the weekly newsletter.
• Keep Welcome and Amenity Centers in clean, working order
• Manage daily operations of Amenity Center to ensured rules and regulations are being enforced
• Serve as local resource and liaison between residents, HOA and developer.
• Coordinate working relationship between Director of CAM Operations, Regional Lifestyle Director, Regional Facilities Director and Community Manager so all parties are aware of needs or matters to be addressed.
• Plus other work relates tasks as needed

 

Lifestyles Coordinator Assist the Regional Lifestyle Director with the following, as needed

 

• Event setup, running of event and clean up
• Create event flyer upon request based on event theme and informationi.Must be creative and follow legal guidelines
• After training period, will be asked to help create and run smaller events independentlyi.Must be able to work off budget, book vendors, and plan event with community interests in mind.ii.Encourage community participation by reviewing request from residents
• Manage HOA online calendar by adding events, flyers and RSVP’s to website
• Send e-mail blasts for events with links to RSVP and calendar
• Solicit and mange sponsorships for events as needed to increase budget given
• Recruit and organize volunteers
• Provide assist to resident run groups when requested
• Conduct surveys as needed for obtaining resident feedback on past experiences or ideas for new events in the community
• Plus other work relates tasks as needed

 

Qualifications

 

Good organizational and verbal skills.

 

Computer skills including basic knowledge of MS Office programs including Outlook, Word and Excel.

 

Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays.

 

Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances.

 

Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.

 

Personal vehicle required; standard mileage reimbursement provided.

 

Must have the ability to perform moderate physical work and may be required to lift up to 50lbs., up to 30 lbs. frequently and up to 20 lbs. constantly.

 

Perform activities such as bending, kneeling, crouching, reaching, standing, lifting and grasping for up to 5 hours without sitting.

 

Pay Commensurate with experience

 

Benefits Summary

 

Health / Dental / Vision Insurance Life / Disability 401 (k) Program