Onsite Administrative Assistant - (LFL2024-6547)

Association Specialty Group (ASG) is a Division of RealManage, a company that specializes in the management of community associations with on-site staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its other divisions. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

The Onsite Administrative Assistant assists in the daily operations of the community association delivering professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company’s guiding principles.

Responsibilities

We are seeking an individual for On-Site Homeowner’s Association office located in Lithia, FL. The Administrative Assistant reports to a Senior Community Association Manager.

Job duties include but are not limited to the following:

• The HOA Administrative Assistant must be able to provide outstanding customer service and be able to interact effectively with owners. The HOA Administrative Assistant must have a willingness to learn and grow. Respond to questions and requests from residents
• Assists with coordination of all community-related meetings, including preparation of all related and/or required meeting notices.
• Provides assistance to the HOA group with document preparation, mailings, typing, formatting, organizing, filing, etc.
• Assist with projects
• Coordinate and work with third party vendors dispatched to the property
• Plus other work related tasks as needed
  
  

Qualifications

• 1 - 3 years of directly related clerical or administrative support experience preferred; HOA, property management related experience is a plus
• Must be able to use MS Office, particularly Excel and Word.
• Ability to interpret and follow verbal and written instructions
• Ability to communicate effectively, both verbally and in writing and exercise diplomacy
• Strong interpersonal skills necessary to effectively communicate with residents and staff members
  
  

Pay and Benefits: $16.00 hour

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays