On-Site Community Manager

About Us: City Property Management ( http://www.cityproperty.com ) is an Arizona born and raised company that is a leader in full-service HOA management with innovative technology and a stellar team to match. With more than 40 years in the business and over 150 full time employees, we pride ourselves on providing the best HOA management experience possible. We work hard for the communities we serve and it shows. With paid training and a supportive team environment, you can have confidence that your investment with us is more than a job, it is a career.

Mission: The mission of City Property Management is to provide the best experience in community management.

Our Core Values

Professionalism

Engagement

Knowledge

Humility

Client Centric

Trust

Flexibility

Teamwork

Diligent

Fun, Fair & Respectful

We are seeking an experienced and knowledgeable On-Site HOA Community Manager to join our team. Preferably, the person for this role will have at least 2 years of HOA community management experience working with condominiums. The ideal candidate is proactive, organized, leads with professionalism and humility. A flexible schedule and reliable transportation are required. Our Community Managers are supported by a diligent team who is knowledgeable, fun, fair, and respectful, so you can focus your efforts on larger projects and delivering the best experience in Community Management.

On-Site Community Manager Duties And Responsibilities

• Responsibility to maintain the corporate records of the Association, including but not limited to approved minutes and other approved actions of the board documented in CPMC systems, in compliance with all AZ Statutes.
• Interacts with homeowners and vendors on a frequent basis to promote high quality customer service.
• Inspects community to evaluate for infractions of the governing documents, at the managers discretion and/or at the Board’s direction, and issues notices to owners and tenants.
• Inspects community to ensure Association’s contractors are adhering to contract terms, performance of the contractor’s written specifications and provide corrective communication to contractors.
• Acts as the direct and main point of contact for, and hires, fires and gives direction to, contracted vendors and service providers.
• Prepare and/or review bid specs, solicit bids and makes recommendations for work within the community and approve completed projects before final monetary disbursements.
• Plan, budget, execute and attends community events.
• Develop and Implement policies and carries out tasks assigned by the Board of Directors and CPMC.
• Hire, train, supervise, evaluate, mentor, and retain on-site staff.
• Research, create and disseminates communications to educate and advise owners via, newsletters, web and the Homeowners Portal, email blasts, etc.
• Provides, creates and research monthly management report and financial reports to the Board.
• Review monthly financial report for accuracy, works with accounting regarding discrepancies or adjustments, and interpret report to the board.
• Evaluate and monitor prepared collection reports and give further direction to Collections Dept. on discrepancies or adjustments and interpret report to the board.
• Verify for accuracy, approve, and code invoices on regular basis for the Association.
• Schedule, organize and facilitates annual, board, and special meetings per the association’s documents and AZ Statutes.
• Facilitate all association meetings by providing direction and professional guidance and researching and providing accurate information for the Board so they may make informed choices.
• Educate boards on existing, new, and proposed legislation regarding associations and how it may affect them.
• Acts as a liaison and professional advisor between the Board, committees, and homeowners.
• Researches and prepares the annual budget, working with vendors, contractors to provide accurate budget numbers.
• Direct, communicate, facilitate, and coordinate with all departments within CPMC regarding CPMC contractual obligations.
• Anticipate problems and provide solutions for associations and CPMC.
• Take a proactive approach, looking ahead to anticipate future needs, reserve expenditures and develop a strategic plan with the association.
• Communicate with CPMC supervisor as needed or immediately regarding urgent matters.
• Any other tasks or responsibilities assigned or required by CPMC.
  
  

Skills

• Previous HOA management experience required.
• Excellent written and verbal skills, able to type at least 30 words per minute.
• Ability to work on your own and meet deadlines
• Organized and the ability to multi-task
• Flexible schedule
• CAAM or CMCA designation preferred but not required
  
  

Perks & Benefits

• Pay is flexible and dependent on experience.
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Employee referral program