On-site Community Association Manager

CAMS is currently on the search for an On-site Community Manager to manage a large-scale association in the Southport, NC regional area.

As an on-site Community Manager, you will build relationships with your board of directors and work to provide them with the guidance and management oversight necessary for their association. Our managers are supported by a team of specialists dedicated to assisting the general membership of communities, allowing you to focus your efforts on larger projects and delivering the superb service for which we are so proudly known.

Responsibilities

• Maintain communication with community board of directors
• Schedule and prepare for regular board meetings
• Maintain communication with homeowners
• Respond to homeowner needs
• Prepare and present the annual budget to the board of directors
• Analyze monthly financial reports, create variance reports for the board of directors
• Create monthly management reports
• Contact and coordinate vendors for community maintenance and special projects
• Oversee daily operations of the HOA
• Attend regular meetings with the management firm
• Supervise administrative and maintenance staff where applicable

Other Duties

• Manage all short and long term objectives and goals of the HOA
• Develop and Recommend the annual Operating Budget and Mid-Year Forecast with the assistance of on-site HOA Committees
• Recommend all third-party service providers and contractors and manage their activity
• Recommend aesthetic, maintenance and safety improvements to the community on a monthly basis.
• Manage all communication and interface with the Community Residents.
• Attend and contribute to Committee Meetings where applicable, including: Finance, Infrastructure, Landscaping, Marine and Security. Employ the resources of these committees in and efficient manner to formulate and execute strategy. The objective is to guide/drive committees towards excellence.
• Supervise the on-site Work Order Process.
• Work with all third-party professionals towards accomplishing their objectives, including engineers, legal firms, insurance firms, construction management firms and marketing firms.
• Attend monthly Board Meetings and provide a detailed status report on all management activities, both active and inactive.
• Recommend and assure for the consistent execution of all Emergency/Storm Management Activity.
• In all management efforts, assure for objective and timely follow-up analysis.
• Perform other job functions as assigned including personal management of on-site staff.

Requirements

• Demonstrated commitment to quality customer service
• Formal education or professional work experience in Community Management or related field
• Ability to quickly learn new technology
• Outstanding written and oral communication skills
• Excellent time management skills
• Must be proficient in Microsoft office applications (Word, Excel, Outlook)
• Ability to adapt to varying tasks
• Must be detail-oriented
• Ability to create and maintain a budget
• Ability to review and analyze financial reports

Experience

Knowledge of and minimum two (2) years working experience in combination within the following disciplines:

1.Commercial and/or Residential Management/Leasing

2.Construction/Landscaping Management

3.Business Management

4.Fiscal, budgetary and purchasing management

5.Facilities Management

Education

High school degree or equivalent. Associates Degree. Business Administration or related helpful. CMCA and AMS desired.

Benefits and Salary

The salary range for this position is starting at $85,000 and is determined upon candidate experience and qualifications that match the role.

The CAMS compensation package includes:

• Paid Time Off
• Company Paid Holidays
• Comprehensive medical, dental, and vision plans are available
• 401(k) with employer match at 1-year mark of employment
• Life Insurance
• Employee Assistance Program
• Referral Bonus Program & other specified bonus opportunities to be discussed

CAMS' Core Values

At CAMS, we have a set of Core Values at the heart of everything we do. These values are seen in how we do business and in every interaction with our clients and coworkers.

• We are here to serve: Acts of service can be both big and small, and it is our responsibility to maintain a mindset of service towards both our clients as well as our teammates
• We use good judgment: Regardless of the ease or difficulty of a situation, we always strive to use our best judgment
• We are here to learn and grow: We are constantly pursuing education and training opportunities for staff and learning from our management experiences. In every situation and interaction, there is a lesson to be learned.
• We take ownership: We rely on each team member to take ownership of their work and responsibilities to meet our obligations to our customers and each other.

More About CAMS

We have been in business since 1991 and pride ourselves on being an innovative, flexible company that works together as a team to achieve our goals and serve our valued clients. At CAMS, our team of experts specializes in a range of areas from homeowner, property, and condo association management to management of high-rise, mixed-use, and lifestyle communities. Having a local presence and industry experts in the areas we serve is of the utmost importance. That's why we have offices conveniently located in each region we serve. In addition, we offer a dedicated Community Support team to answer owner questions and a state-of-the-art online portal, making contacting CAMS convenient no matter where you are.

Growth and Development Opportunities

At CAMS, we highly value growth and learning, and that's why we provide our team with in-house training opportunities and support those pursuing external industry-related educational opportunities. Our internal training includes monthly community manager training seminars, wellness programs, and many other professional and personal growth opportunities. We also strongly support our community managers in their efforts to earn certifications and meet continuing education requirements through the Community Associations Institute. If you enjoy working in a fast-paced environment that regularly presents new challenges and opportunities for advancement, then CAMS may be the right place for you!