On-Site Assistant General Manager

Company Vision

RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management. Together, we’re capable of so much more. Together, we RISE.

Our Core Values:

• Honoring Commitments
• Precision
• Unquenchable Curiosity
• Stewardship
• Being a Great Partner
• Inspire Others with Your Attitude
• Finding A Way, despite any obstacles
• Taking Ownership
  
  

On-Site Assistant General Manager

Location: 77006

Pay Range: $18.00 - $23.00 per hour

Employment Status: Full-Time

Position Overview

Rise AMG is seeking a proactive and detail-oriented On-Site Assistant General Manager to oversee daily operations for a premier condominium community. In this role, you will serve as the primary point of contact for the Association Board, residents, and vendors, ensuring the seamless management of facilities, maintenance, and client communications. You will play a key role in fostering community satisfaction and delivering professional, client-focused service.

Key Responsibilities

• Serve as the primary point of contact for the Association's Board of Directors and homeowners, providing timely updates and addressing inquiries.
• Maintain and update the HOA binder, ensuring the Board is informed of relevant opportunities.
• Greet homeowners, assist with various needs, and address account questions at the reception desk.
• Conduct daily property inspections, follow up on work orders, and coordinate vendor access with security.
• Manage event space reservations, support setup and breakdown, and oversee events to ensure smooth execution.
• Provide assistance with front desk operations, clubhouse reservations, and general property needs as directed by the General Manager.
• Foster positive relationships with residents, resolve concerns promptly, and contribute to continuous service improvements.
  
  

Required Skills and Qualifications

• Experience:
• At least one year of experience in association management or a related field.
• Proven track record in customer service roles, demonstrating strong client-relations and problem-solving skills.
• Skills:
• Proficiency in Microsoft Office and property management software (e.g., CINC webaxis or Nabr Network).
• Strong organizational, written, and verbal communication skills.
• Ability to multitask and resolve issues effectively while maintaining a high level of professionalism.
• Demonstrate strong interpersonal skills with a friendly, outgoing, and courteous demeanor, fostering positive interactions and excellent customer experiences.
• Other Requirements:
• Valid driver’s license and reliable personal transportation.
• Physical ability to lift up to 20 lbs. and perform tasks involving sitting, standing, and walking.

Schedule

• Monday-Friday 8:00 AM - 5:00 PM
• Must attend a monthly Board Meeting, typically on the 4th Thursday of each month, which ends around 8:30 PM.
  
  

Compensation and Benefits

• Pay Range: $18.00 - $23.00 per hour
• Benefits Package:
• 10 days of PTO annually + 7 paid holidays.
• Group health insurance (100% employer-paid).
• Life and AD&D insurance.
• Additional options for dental, vision, and short-term disability coverage.
• 401(k) retirement plan.

Why Join Rise AMG?

At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As an On-Site General Manager, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community.

Ready to take the next step in your career? Apply now to join the Rise AMG team and be part of a company dedicated to excellence in property management.

Why Join Rise AMG?

At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As a Rise employee, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community.

Ready to take the next step in your career? Apply now to join the Rise AMG team and be part of a company dedicated to excellence in property management.