Office Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Position Summary:Provides administrative services to Association Manager, Board of Directors, Committees, Homeowners, Vendors, and other related parties as needed and for the daily operations of the organization as directed by the Association Manager.

Functions and Responsibilities:

• Administrative assistant to Association Manager (Responsibilities may vary depending on manager’s needs)
• Supervise an office staff of 5 employees
• Correspond via letters, emails, and phone blasts
• Respond to homeowners/vendor calls and emails
• Create, update, and maintain reports
• Update and maintain annual calendar as requested
• Data entry
• Conduct site visits (If applicable)
• Answer phones and routing calls accordingly
• Forwarding of voice mails, faxes, info emails, ect.
• Handling of package deliveries
• Greeting visitors
• Notify Association Manager of issues/concerns
  
  

Requirements

• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Time management and time critical prioritization skills.
• Strong financial background
• QuickBooks experience required
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.