Marketing Communications Manager

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large scale onsite communities and master-planned community associations.

We have excellent opportunities for experienced Marketing Communications Manager to join our amazing team in our Irvine Corporate Office. If you are looking to work in a collaborative and supportive environment with an opportunity for continuous growth and development, please read on below!

Summary: The Marketing Communications Manager is responsible for promoting brand awareness, organizing events, coordinating marketing campaigns and conducting market research. Coordinates incoming and outgoing client transitions to enhance customer satisfaction and account retention. Prepares quarterly newsletter and monthly CEO Video Communication.

What we Offer:

• Competitive Salary
• Work-Life Balance
• Opportunities for career growth
• Training and mentorship from successful leaders in the HOA industry
• Support for Continued Education
• Cell Phone Stipend
• Mileage Reimbursement
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Insurance
• Pre-Paid Legal
• Employer Paid Basic Life/AD & D Insurance
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement plan with Company Match
• Financial and Health/Wellness Education
• PTO
• Birthday Time Off
• 11 Paid Holidays (Half Days/Early office closure before certain major holidays)
• Fun Company Events and Activities

Essential Job Duties and Responsibilities:

• Prepares sales and marketing proposals by using and modifying standardized templates.
• Coordinates incoming and outgoing client transitions to enhance customer satisfaction and account retention.
• Conducts market research by gathering, analyzing and interpreting information about past, present and potential customers.
• Works with Web Services Team to coordinate press releases.
• Organizes Keystone Marketing Events and ensures all event details are properly executed. Coordinates marketing campaigns such as direct mail and CAI Sponsorships. Maintains annual marketing calendar.
• Prepares and distributes Quarterly Keystone Newsletter and monthly “CEO Minute” video.
• Reviews advertising sources to maximize branding and messaging.
• Coordinates New Board Welcome Packets.
• Manages and tracks Keystone Marketing and Branding Material.
• Coordinates Brand Assets and monitors company branding for consistency and alignment to the Keystone style guide.
• Participate in industry associations (i.e., California Association of Community Managers and Community Associations Institute) as directed.
• Performs other duties as assigned.

Qualification Requirements:

• Strong proficiency in Microsoft Office applications: Word, Excel, PowerPoint, Adobe Acrobat, and Outlook.
• Ability to perform all essential duties and responsibilities listed above with minimal supervision, handling assignments with the highest level of discretion, judgment and independence.
• Excellent written and verbal communication skills. Must have excellent proofreading skills. Knowledge of branding strategies and basic graphic design desired.
• Strong critical thinking skills.
• Impeccable organizational and time-management abilities.
• Exceptional attention to detail as well as ability to see the big picture.
• Strong professional business presence.
• Ability to prioritize and meet tight deadlines.
• Excellent interpersonal skills.
• Strong verbal and written communication.

Education and/or Experience:

• 1+ years of related experience.
• Bachelor’s Degree in Business or Marketing desired.
• High School Diploma or GED or equivalent experience.
• Must possess/maintain a Certified Community Association Manager (CCAM) designation.

Work Environment:

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to drive to communities.
• Ability to sit, stand, and operate business equipment.
• Typical office environment with low level noise exposure.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look on what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to [email protected] for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the on-line application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will be subject to a Background Check.