Manager, Facilities & Workplace Experience

Description

What we’re looking for

The Manager, Facilities & Workplace Experience will manage the San Diego office and create a best-in-class workplace experience for our employees. From planning on & off-site events that help Appfolians connect & keep our culture alive, to being a smiling face greeting employees and guests the office daily. This person will wear many hats and manage many projects all while doing so with grace and an infectiously positive attitude.

Your impact

Culture, Workplace Operations & Leadership

• Create a best-in-class workplace experience for our SD employees
• Hire, develop, and lead the San Diego Workplace Team
• Manage day-to-day operations including Food & Beverage program with an internal customer-centric focus mindset
• Event Coordination, Planning, and Support for Workplace Experience events including event scoping/defining, budgeting, scheduling, selecting venues, negotiating with & managing vendors, acquiring all applicable permits/approvals, and running the event itself
• Connect with employees and San Diego leadership to foster positive and trusting relationships, increase employee engagement and experience, and learn about what would make them more productive and happy in the workplace
  
  

Project & Program Management

• Support Office Tenant Improvement Design & Construction Projects (current & future)
• Report on SD Office-related metrics
• Support the Director of Workplace & Program Management with new programs & projects ( Emergency Preparedness, RTO Strategies, WFH Workplace, Facilities & Workplace Software programs, etc)
• Create strategies and processes that amplify the employee experience and employee engagement in the office
  
  

Qualifications

• Can orchestrate multiple projects at once, keeping things on track and stakeholders informed. Organizational skills and a demonstrated ability to navigate in a fast-paced & performance-oriented environment
• Decisions are made with the customer experience in mind and know-how, to create an optimal employee engagement & experience
• Excellent written, verbal, and interpersonal communication skills across all levels of audiences. Great storyteller and facilitator
• Ability to self-identify, prioritize, focus, and complete real estate, workplace service-related projects
• Ability to collect and analyze data, problem solve, and make recommendations and/or decisions based on data analysis
• Must be able to be a team player and work with all levels of company employees as well as frequent interaction with suppliers and contractors
  
  

Must have

• 3+ years of experience in a Workplace/Operations role
• BA/BS or equivalent professional experience
• Proficiency in Word, PowerPoint, Excel or Google (preferred) Applications required
• Excellent written, verbal, and interpersonal communication skills across all levels of audiences
  
  

Nice to have

• Experience managing and building a team
• Asana, Coupa, Procore experience
• Project management certification
  
  

Compensation & Benefits

The base salary/hourly wage that we reasonably expect to pay for this role is: $72,000-$108,000.

The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits including but not limited to:

• Paid Time Off (PTO)
• Medical, dental, and vision benefits
• Long-term and short-term disability insurance
• 401(k)
• Wellness benefits
  
  

Interns / full-time temporary / eligible variable hour employees are eligible for benefits including but not limited to:

• Medical
• 401(k)
• Wellness benefits
  
  

Why AppFolio

We ride and make waves together, with a relentless focus on building great products for the way our customers work and live today — and tomorrow. AppFolio is a destination organization where careers are made and accelerated. Here, innovation is a team sport.

Paddle as One.

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.