Maintenance Worker

Job Description

 

POSITION PURPOSE

 

The incumbent is the primary contact for providing MAY Management maintenance services to assigned Associations. Maintenance Technician is responsible for achieving high level of client satisfaction by maintaining and repairing association assets. Maintains close working relationship with responsible Community Association Manager.

 

Principal Responsibilities And Accountabilities

 

Responsibilities with Board of Directors and Committees:

 

Respond within 24 hours to Community Manager requests

 

Provides Community Manager and President of the Board with timely status reports.

 

Provide Committee Chair(s) with timely status of reports/projects.

 

Respond to after hours calls under the direction of the Community Manager

 

Responsibilities with Owners:

 

Report any Owner interaction with your Community Manager to be directed as to next steps.

 

Responsibilities with Community Manager:

 

Timely response to Manager phone calls, e-mails, and communications.

 

Report all repairs needed immediately.

 

Open Communication with Manager is vital.

 

Community Maintenance

 

Inspects properties daily and performs corrective action. Checks violations, vendor performance, identify physical assets needing repair.

 

Proactively recommends repair needs of the Association’s physical assets.

 

Ensure routine tasks are being satisfactorily performed.

 

Follow up to ensure work is completed by the due date.

 

When work order is closed out, it should include corrective action taken and date completed.

 

SCOPE

 

Position encompasses using personal and MAY Management’s resources to achieve a very high level of client satisfaction. Common sense, being proactive and working quickly and efficiently are key elements of success. Failure to perform at levels acceptable to the Associations may result in loss of clients, loss of revenue to MAY Management and will adversely affect the reputation of MAY Management.

 

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics). This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

 

DUTIES AND RESPONSIBILITIES: (Listed in no specific order)

 

Trash pick-up

 

Light check and change bulbs

 

General cleaning of facilities and assets

 

Signage—repair and maintenance including posts and signs of all kinds

 

Light carpentry repair

 

Janitorial duties

 

All manners of manual labor

 

Clean and treat pools

 

Irrigation testing and repairs

 

Knowledge, Skills, And Abilities

 

Knowledge in:

 

Pool and irrigation systems, general carpentry, and painting

 

Skill in:

 

Using stencils, FAX machines, and package knives

 

Ability to:

 

Function using extreme physical labor and work in extreme weather conditions.

 

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Workers will be required to climb, stoop, push, lift, kneel, and pull, etc. during the course of an average workday. In addition, most if not all of the workday will be spent outdoors. MAY Management Services promote a drug/alcohol-free work environment through the use of mandatory pre-employment, random and/or reasonable suspicion of drug testing.

 

In exchange for your expertise and stable work history, we offer competitive pay, a comprehensive health care benefit package, 401k, vacation, and paid holidays.

 

MINIMUM QUALIFICATIONS: Must have valid drivers license, vehicle insurance, own transportation and tools to perform the job functions.

 

Personal characteristics:

 

Good communication skills

 

Pro active – able to assess situations quickly and take appropriate action.

 

High sense of urgency

 

Sensitive to clients. Diplomatic

 

Displays good common sense

 

Confident – not afraid to make a mistake

 

Be objective – don’t take criticism personally

 

Able to work quickly and efficiently; manage a heavy workload.

 

Able to work independently with little supervision.

 

Ability to handle difficult situations tactfully.

 

CONTACTS

 

Community Managers

 

Community Assistants

 

Vendors

 

Manager HR

 

SUPERVISION EXERCISED

 

None

 

Company Description

 

MAY Management Services, Inc. takes great pride in our number one asset, our team. Together we bring knowledge of state statues and take a common-sense management approach top help our boards manage their community associations. We make every effort to promote advancement opportunities within the company and try our best to offer promotion from within.

 

MAY Management Services, Inc. takes great pride in our number one asset, our team. Together we bring knowledge of state statues and take a common-sense management approach top help our boards manage their community associations. We make every effort to promote advancement opportunities within the company and try our best to offer promotion from within.