Maintenance Service Coordinator

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Maintenance Coordinator serves as in-office support for the field service technicians. This position is responsible for administering the collection and compilation of information for billing. Issuing, scheduling, processing & tracking the completion of work orders. Serve in a support role for the Maintenance Manager with various projects. As well as AOC Payroll for all Techs.

Duties include but are not limited to:

• Identify and resolve maintenance, materials, supplies, and staffing problems.
• Maintain, update, and plan the schedule, including assigning tasks to staff and hiring contractors.
• Inspect sites regularly, responding to complaints and evaluating current status and needs.
• Review, evaluate, and prioritize requests for maintenance.
• Report on activities, budget, supplies, and planned projects.
• Other duties as assigned.
  
  

Requirements

Knowledge and Skills

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of general maintenance requirements, (documentation, safety, required reporting,regulations, etc.)
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Knowledge of company policies, procedures and forms.
• Time management and time critical prioritization skills.
  
  

Education

• Associates Degree Preferred
• 0 – 3 years of directly related or closely related experience
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.