Job Details
Description
Position Summary:
Primarily responsible for the optimal performance and maintenance of building systems within an HOA community to include, but not limited to, all mechanical, fire and life safety, security, pool/spa, common area elements and grounds.
Position Responsibilities
- Works with On-Site Community Manager to meet and exceed the maintenance needs of all facilities, amenities, and grounds.
- Perform and also delegate a variety of maintenance tasks for all common areas and facilities by initiating, performing and overseeing maintenance projects of large master planned community with extensive facilities to maintain.
- General supervision, direction and support for the maintenance team.
- Works with the on-site Manager in managing all maintenance related and capital improvement activities within the assigned property.
- Assist in developing and carrying out the implementation of various policies, standards, procedures and programs relating to the overall maintenance and upkeep of the property.
- Work with maintenance team to set up and prepare facilities for special events and meetings.
- Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work.
- Develop and maintain relationships with vendors, negotiating pricing, collaborating on approved vendor list.
- Responsible for overseeing compliance with City, State, Federal, and OSHA, code and permit requirements.
- Proactive in identifying maintenance needs throughout the buildings and community and course of action to resolve.
- Troubleshoot issues with building, fitness equipment and pool, minor repairs, drywall work, replacement of lights, ballasts, and filters.
- Coordinate schedules and timely communication of repairs and maintenance with management team and vendors.
- Follow up with vendors to ensure compliance with bid proposal/contract terms (scope of work, frequency, quality, timelines, etc.) and communicate outcomes with management team.
- Interacts with owners, residents, staff and vendors in a professional and courteous manner.
- Follows up with all homeowners/residents regarding service issues and advises management team of interaction outcomes.
- Inventory supplies.
- Manages the budget and participates in the budget process.
- First point of contact for on-call emergencies – evenings and weekends.
- Performs other related duties as directed.
- Other related duties as directed.
Knowledge, Skills & Abilities
- Working knowledge of plumbing, electrical, HVAC, pool equipment and chemicals, painting, dry wall, welding and any other maintenance skills necessary to complete work orders.
- Ability to communicate effectively in both oral and written form; maintain work logs; establish and maintain cooperative and effective working relationships with those contacted in the course of work assignments.
- Abide by OSHA guidelines. Stay current on all safety and sanitation policies and procedures that impact the community.
- Ability to gather information, analyze, seek input and make sound decisions.
- Exceptional customer service and follow-through skills.
- Ability to troubleshoot effectively and communicate the solution(s) to Manager.
- Ability to read, write, speak and understand the English language in order to interact effectively with residents and staff.
- Familiar with maintenance contracts and working with outside vendors.
- General knowledge and understanding of budget management.
- High attention to detail.
- Time management – the ability to organize and manage multiple priorities.
- Computer and internet proficiency.
- Ability to work independently.
Minimum Qualifications
- High school diploma or GED and four (4) years of full time, paid, professional experience working in a maintenance role.
- Two (2) years of experience in a lead capacity, preferably within an HOA or property management environment.
- Working knowledge of plumbing, electrical, HVAC, pool maintenance, painting, dry wall, welding and other maintenance skills necessary to complete work orders.
- Valid Driver’s License.
Physical Demands & Work Environment
- Works indoors and outdoors.
- Ability to maneuver around, under and over obstacles and equipment.
- Requires physical ability to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift (up to 50 lbs), grasp, feel, talk, hear, see, climb stairs/ladders, bend and handle tools, as required.
- Heavy work: Exerting up to 100 lbs of force occasionally, and/or up to 50 lbs of force frequently, and/or up to 20 lbs of force constantly to move objects.
- Ability to stand and walk for extended periods of time, in crowded areas and in confined spaces.
- Ability to work on uneven surfaces, in hot, cold and wet conditions, climb and stand on ladders and scaffold at heights of up to 50 feet.
- Able to handle various manual and power tools.
- May work independently or as part of a team.
- Scheduling flexibility, including evenings and weekends.