Luxury Property Concierge Associate (Full-Time)- Millennium Tower

Come Rise With Us!

Action Property Management is seeking a full-time Luxury Property Concierge Associate to join our team at our luxury association, Millennium Tower, in San Francisco.

For nearly two decades, the Millennium Tower service protocol has defined how the world's top luxury hotel brands serve their residents. Millennium's residential service has become the standard to which every other development aspires. From Valet to the Doorman to Concierge and beyond, you'll become part of providing a level of service that is unsurpassed in the luxury hospitality industry. Previously named one of the top ten luxury residential buildings in the world by Worth Magazine, Millennium Tower is a place where the true definition of an exclusive lifestyle is delivered and trends are born. We invite you to explore careers at Millennium Tower.

Job Summary:

Under the direction of the assigned supervisor, the Concierge is the first point of contact for people entering the lobby or calling the association. As such, the Concierge must at all times display a professional appearance and speak in a polite manner and clear tone, including answering telephones or addressing people who have approached the Concierge Desk. The Concierge is expected to possess a working knowledge of the Association's rules, policies and procedures, as well as familiarity with the Association's amenities and surroundings in order to assist residents and their guests. The Concierge is responsible for reviewing and updating post orders, leaving pass downs, and working with the General Manager to solve issues relating to the Front Desk and improving the service that we provide to our clients.

Schedule: Morning / Mid / Evening Shifts (Including Weekends and Holidays)

Sample Shifts: 6:00 AM - 2:30 PM / 11:00 AM - 7:30 PM / 2:00 PM - 10:30 PM

• Schedule is not guaranteed and is subject to change based on operational needs*
  
  

Compensation: $24.00- $26.00 Per Hour Depending on Experience + Annual Bonus

Employee Perks:

• 100% Employer Paid Health Benefits for individual + family
• Competitive salary + annual bonus
• Uniforms + dry cleaning services
• 401(k) + company match
• Paid time off plus holiday pay
  
  

Qualifications:

• Must be over 18 years of age and successfully pass a criminal background check and drug screening
• A minimum of 1 year of customer service experience. Luxury hotel or luxury property management experience preferred.
• Experience leading a front desk team is strongly preferred
• Polished and professional presentation and demeanor
• Strong verbal and written communication
• Familiar with MS Office applications
• Team player
  
  

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.