Lobby Attendant (Full-Time)- One Mission Bay

Action Property Management, the leader in community management, is seeking a full-time Lobby Attendant to join our team at our luxury association, One Mission Bay, located in San Francisco.

Compensation: $24.00 Per Hour

Schedule: 2:30- 11:00 PM; Saturday- Wednesday; 40 Hours Per Week

Why Join Action?

Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor

Team Member Perks:

Competitive starting compensation
On-going hospitality and property management training
Opportunities for career growth and advancement
Values driven company culture promoting team work and excellence

Job Summary:

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
Maintain the appearance of the front desk area, lobby, and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls. Receive and distribute resident parcels
Address resident and guest concerns and questions
Demonstrate a strong understanding of the association's governing documents

Requirements:

Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
At least 1 year of hospitality/ customer service experience. Luxury retail or fine dining experience is preferred
Hospitality Management college students or recent graduates are highly desired
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.