Lifestyle Manager (CTX2024-6813)

We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

Company Overview:

RealManage / Vision Communities Management Texas is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage / Vision Communities Management Texas mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Vision Communities Management Texas is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage /Vision Communities Management Texas , we are always getting better.
  
  

Responsibilities

Position Summary

The Perception Manager provides excellent customer service and a superior quality of work. The Perception Manager ensures that the values and culture of VCM, Inc., are demonstrated at all times. The Perception Manger will maintain an appropriate professional demeanor while interacting with all levels of staff, visitors, external clients, and vendors. The Perception Manager will gain valuable experience supporting operations with a growing property management company. Other responsibilities include working with association managers and executive leadership to help create each community’s vision. Clearly define how VCM, Inc. is perceived by our communities. Be the organizational spokesperson representing VCM, Inc. at different events. A successful candidate must be a self-starter and is motivated to advance.

Duties And Responsibilities

• Manages a portfolio of communities (up to 3) monthly activities.
• Oversee and organize events with Vendors.
• Handles all contract fulfillments for events to ensure successful completion.
• Coordinates monthly event calendar for all communities assigned.
• Establish groups, clubs, and events tailored to that community.
• Works closely and effectively with the Executive team to keep them well informed of upcoming events at communities, following up appropriately.
• Handles matters expeditiously, proactively, and follows through on projects to successful completion, sometimes with deadline pressures.
• Adheres to professional standards as outlined in our policies and procedures.
• Builds relationships with our communities and vendors crucial to the success of the organization.
• Keeps Executive team updated on any changes or issues regarding a specific community
• Plus other work relaated tasks as needed
  
  

Qualifications

• Education and/or Experience: A high school diploma and/or related experience required.
• Communication Skills: Effective business writing skills and the ability to communicate clearly with all levels of staff with an attention to organizational structure and department responsibilities.
• Computer Skills: Demonstrated proficiency in Word, Power Point, Outlook and Excel. The ability to create professional reports.
• Personal Characteristics: An effective self-starter with creative problem-solving skills who can perform a variety of work with minimal direction. Exceptional interpersonal skills. The ability to multi-task and to react productively to change and lead by example. A demonstrated commitment to high professional ethical standards and a diverse workplace.
• Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives: Develops realistic action plans.
• Quality: Demonstrates accuracy and thoroughness; Looks for way to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Time Management: Ability to prioritize tasks, manage time and complete projects in a fast-paced environment with minimal supervision.
• Written Communication: Writes clearly and informatively; Edits work for spelling and grammar.
• Adaptability: Adapts to changes in work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.
  
  

Pay and Benefits:

$50,000 to $52,000, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays