Lifestyle Director

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Come work at Associa! We are an industry leader in community association management and we are looking for a Lifestyle Director to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

The Lifestyle Director serves as the manager of resident programs to include recreational, social, cultural, travel, and entertainment designed to enrich the quality of life and enhance the vibrancy of the community for residents. The Lifestyle Director will also provide administrative and project support to the Community Manager and the Board of Directors. Hours for this position could include weekends and holidays.

Duties include but are not limited to:

• Responsible for the daily overall functioning of the association and to ensure that all members and guests are greeted with a welcome and smile. Provides excellent customer service to all members and guests at all times.
• Responds to all inquiries and provides other supportive services as necessary; answers telephone calls, responds to written and email communication and makes contact with members and guests.
• Provides administrative and project support to the Community Manager as required. Assists the Community Manager in establishing and maintaining management policy and procedures for the efficient functioning of administrative operations.
• Ensures all association rules and regulations are being followed at all times. Notifies management or direct supervisor if a member or guest is not adhering to rules and regulations.
• Performs special project assignments at the Community Manager's direction.

Requirements

• 3 - 5 years of experience in coordinating and promoting recreational activities. Fundraising, non-profit, public relations, event, meeting and conference planning experience helpful.
• Degree in recreation, hospitality, event planning, or communication fields preferred.
• Prior experience with homeowner association programs a plus.
• Competence with Microsoft Office to include Word, Excel and Outlook.
• Highly effective interpersonal skills, problem solving abilities, and advanced communication skills.
• Must possess a high level of energy, social skills, initiative, enthusiasm, and cooperation, and exercise good judgment and discretion.
• Will be accountable for individual performance, the work of others, equipment, supplies, work product quality and safety.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.