Lifestyle Director

The Lifestyle Activities Coordinator, under the supervision of the Property Manager, plans and oversees social events and activities. The Lifestyle Activities Coordinator is required to perform assigned duties and provide customer service consistent with values and mission of Castle Royal Service. This job requires the ability to establish and maintain effective working relationships with the public, renters and owners, entertainment providers, as well as staff and management.

ESSENTIAL RESPONSIBILITIES: (May include some or all of the following as applicable)

• Work with event hosts and Board liaisons to plan and execute social events and activities.
• Plan, coordinate and implement all HOA sponsored events, including but not limited to, budgeting, scheduling, booking, ticket sales, set up and financial record keeping.
• Inventory, order and stock supplies for activities and events in compliance with established purchasing procedures.
• Direct the duties of work campers assigned to assist with events.
• Schedule food trucks, produce vendors and other service providers.
• Prepare monthly calendar and notices of events.
• Attend local showcases to preview entertainment and submit suggestions. Present proposals for entertainment. Negotiate contracts.
• Maintain records and files for events. Provide written reports as requested.
• Act as receptionist. Answer telephones. Assist individuals coming to the office area. Respond to questions, requests and concerns in a helpful and courteous manner.
• Ensures all safety precautions are followed while performing duties.
• Perform clerical duties and other job-related duties as assigned.
• Must be comfortable speaking in front of a crowd - giving reports on the community social events at board of directors’ meetings and also introducing events.
• Maintain accurate financial records relating to all events, including submitting check and petty cash requests for event expenditures, balancing checks with ticket sales, completing deposit slips and making deposits, tallying total costs and sales for submitting sales and usage taxes.
• Edit and produce Community Association Newsletter and solicit advertising for newsletter.
• Prepare report to be included in the various management reports.
• Prepare articles for various associations publications, including E-blasts.

Education/Training/Certifications/Licenses:

High school diploma or equivalency required. Associates degree in business or hospitality preferred.

Experience/Knowledge/Skills:

Three (3) to five (5) years of business experience preferred, including event planning. Strong customer service, communication and interpersonal skills required. Effective written and verbal communication.

Computer literacy:

Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point, Publisher and Outlook. Experience in maintaining a website is desired.

Language requirements:

Multiple language fluency is desirable, but not necessary.

Travel and availability requirements:

May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for staff at other communities within a reasonable commuting distance if needed.

Physical Requirements:

Ability to lift 50 lbs.; Work in an upright standing or sitting position for long periods of time. Handle, grasp and lift objects and packages; extensive use of fingers for typing and visual use of the computer monitor. Reach with hands and arms. Communicate, receive and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions. Complete all required forms.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. May require outdoor site visits on an occasional basis.

Disclaimer: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.