Lifestyle Coordinator / Concierge

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.

 

Job Summary

 

The Lifestyle Coordinator is responsible for the production of events from conception through to competition and directing the coordination of events or activities ensuring deadlines and budgets are adhered to. Events can include but not limited to festivals, conferences, fundraising and social events, exhibitions and fairs, weddings, birthdays, anniversaries, charity events, sales and business meetings.

 

Essential Duties & Responsibilities

 

• Organize all resident activities, on and off premises, including dances, theme parties, holiday celebrations, movies, card games, exercise programs, etc.
• Conduct an assessment to determine those activities in which the residents would

 

be most interested in pursuing and/or participating.

 

• Supervise the development of new and existing clubs that reflect the interests of the

 

Community.

 

• Document resident participation in group and/or individual social/recreational programs.
• Manage all areas of special events, games and entertainment encouraging

 

participation.

 

• Supervise catering (food and beverage) for functions.
• Supervise decorating and promotions for functions (where needed).
• Supervise all operational and technical requirements related to clubhouse activities such as lighting and sound.
• Supervise any in-house television channel.
• Coordinate all club meetings and use of rooms.
• Schedule shows, cabarets, holiday parties, special events, etc. Keep calendar of

 

activities for the community.

 

• Supervise preparation of in-house news publication (1-40 pages). Be responsible for

 

overall lay-out of the publication and distribution.

 

• Responsible for developing and distributing the Property monthly newsletters, advertisement layouts, size of ads and sales.
• Post meeting notices on electronic message boards & bulletin board.
• Supervise ticket sales for shows.
• Order and display event and show posters.
• Oversee all bulletin boards in clubhouse -- Keep current.
• Serve as Host, Mistress/Master of Ceremonies for shows and cabarets.
• Order needed supplies (e.g., art & craft, party supplies, etc.)
• Supervise/coordinate utilization of all athletic facilities.
• Recommend and review policies for association, community and league use of facilities.
• Arrange for athletic events (game management).
• Oversee the activity budget to ensure that costs are maintained within budgetary guidelines.
• Take pictures of Community events, parties and other special occasions.
• Plan special "theme" days or months around holidays, seasons, or recognized days such as Father's or Mother's Day.
• Solicit and secure sponsorships and support funding from local businesses and

 

organizations.

 

• Manage clubhouse rental program to maximize rental revenue.
• Prepare monthly department report using Board approved template.
• Assist other departments as directed by Community Association Manager (ie. daily incoming phone call support). Cross-train on administrative functions and overall HOA policies, procedures & rules to support administrative office during staff

 

vacations and sick days.

 

Additional Duties & Responsibilities

 

• Other duties as required.

 

Supervisory Responsibility

 

• Establish and supervise necessary committees as required.

 

Education & Experience

 

• Associates degree in Business or related field from an accredited college or university, or equivalent combination of education and experience.
• Minimum of 1+ year or related work experience as an Activities Coordinator or

 

Event Planning required.

 

Knowledge, Skills & Proficiencies

 

• Must have strong entertainment planning background.
• Solid computer skills (Microsoft Word, Excel, mass email, data base management, etc.).
• Able to work with vendors and crews on organizing events in a timely manner.
• Strong administrative background.
• Excellent working knowledge of customer service principles and practices.
• Outstanding interpersonal, office management and communication skills, as well as a self-starter and multi-tasker.
• Critical thinking, complex problem solving, judgment and decision making.
• Exercise all duties and tasks in a cheerful and friendly manner as well as be a team player, together with office staff and residents to achieve all events successfully.
• Ability to work independently and be self-driven, with ability to identify, plan and prioritize business opportunities.

 

Tools & Equipment Used

 

Computer and peripherals, standard and customized software applications and tools, and usual office equipment to include, but not be limited to, phone, fax machine, copier, etc.

 

Physical Requirements/Working Environment

 

• Physical demands include ability to lift up to 50 lbs.
• Standing, sitting, walking, carrying, and occasional climbing.
• Ability to work extended/flexible hours and weekends.

 

Travel

 

• Local and regional travel may be required.

 

Disclaimer

 

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.