Lifestyle Coordinator

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

A Community Lifestyle Coordinatoris responsible for providing the overall supervision of events, activities, and communications for a community association. The Lifestyle Coordinator interacts with internal and external customers including homeowners, vendors, board, and committee members, as well as staff within the branch office. The Lifestyle Coordinator serves as the administrator of resident programs to include recreational, social, cultural, travel, and entertainment designed to enrich the quality of life and enhance the vibrancy of the community for residents. Responsibilities encompass facility scheduling, administration of chartered clubs, and overall program promotion and publicity. The Community Lifestyle Coordinator ensures that all programs and services are conducted and fulfilled in a manner consistent with the goals and objectives of Associa and the Community Association Management Agreements in place.

Lifestyle Coordinator duties include but not limited to:

• Plan, coordinate and implement resident programs, classes, and special community-wide events in planning, solicits input and involvement from residents and/or prospects to stimulate participation and awareness of the robust and facilitated lifestyle opportunities.
• Assist members, chartered clubs, and community organizations in the scheduling of Association facilities, to include program and room requirements, coordination with other Association departments, and arrangements for the collection of fees as applicable.
• Oversee New Resident Orientation newcomer presentations to ensure adequate promotion, room set-up, amenities, and community participation.
• Coordinate the development and distribution of the Association newsletter and other lifestyle public relations and marketing publications as assigned.
• Create and publish community content across all communications platforms.
• Monitor and update community message boards and website as required by the Board or General Manager.
• Collaborate with food and beverage department to carry out cross functional events that maximize revenue opportunities for the HOA.
• Assist in setup and breakdown of community events including setup of equipment for virtual meetings.
• Assist front desk team to ensure adequate customer service coverage is available at the desk and throughout the clubhouse when events are taking place.
• Other duties as assigned.
  
  

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of resident programs including recreational, social, cultural, travel, and entertainment.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Associates Degree Required
• Bachelor’s Degree Preferred
• 2-3 years of Community Association Management experience.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.