Job Details
Description
Leasing Specialist – Multi-Site (Baltimore, MD)
WPM is seeking an enthusiastic and customer-focused Leasing Specialist to join our team! This multi-site role will support leasing operations at Redwood Place Apartments, Heath Street Lofts, and 1111 Light Street Apartments in Baltimore, MD. If you have a passion for helping people find their ideal home, excel at building relationships, and thrive in a fast-paced, dynamic environment, we want to hear from you!
Why Join WPM?
As a Leasing Specialist, you will play a crucial role in transforming apartments into homes by providing exceptional customer service, guiding prospective residents through the leasing process, and assisting with marketing efforts. This role is perfect for individuals who enjoy helping others and have experience in customer service, sales, or marketing.
💰 Starting Pay: $21/hour + Commission & Bonus Opportunities
📅 Schedule: Tuesday – Friday (8:30 AM – 5:00 PM) & Saturday (10:00 AM – 4:00 PM)
Key Responsibilities
- Greet and assist prospective and current residents with professionalism and enthusiasm
- Guide applicants through the leasing and rental process
- Conduct property tours of model and available units
- Maintain a strong focus on resident satisfaction and customer service
- Organize and participate in resident appreciation events
- Market the property and place ads on designated platforms
- Address and resolve resident concerns and inquiries
Qualifications
- Professional demeanor with strong communication and interpersonal skills
- Ability to operate a PC and learn new software
- Exceptional customer service and sales skills with a proven ability to overcome objections
- Must possess a valid driver’s license and reliable transportation
Education & Experience
- High School Diploma or equivalent required
- NALP Certification preferred
- Prior leasing and/or sales experience preferred
Join WPM and become part of a team that values excellence, service, and community! Apply today and take the next step in your leasing career.
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