About the job
Job Details
Description
WPM is looking for an experienced, energetic and friendly individual to join our team as a Leasing Specialist at our Beacon Pointe property, located in East Baltimore County. As a Leasing Specialist, you'll be responsible for maintaining a strong customer service/satisfaction policy. Previous experience in customer service and sales is required; leasing experience and Entrata experience preferred.
At WPM your job as a Leasing Specialist is to lease apartments to prospective residents by practicing excellent customer service and developing strategies to market the property. You will be expected to guide prospects through their application and rental process while maintaining a strong customer service/satisfaction focus. Our Leasing Specialists play a crucial role in turning our apartments into homes for our residents by addressing their wants and needs, planning resident events, and thinking outside the box to address issues and concerns. This position is great for those that enjoy and have previous experience in customer service, sales and marketing. Leasing associates are offered a competitive base pay, plus the opportunity to earn COMMISSION & bonuses!
Some Of Your Responsibilities Will Include
E-Verify Participation:
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Right To Work
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Description
WPM is looking for an experienced, energetic and friendly individual to join our team as a Leasing Specialist at our Beacon Pointe property, located in East Baltimore County. As a Leasing Specialist, you'll be responsible for maintaining a strong customer service/satisfaction policy. Previous experience in customer service and sales is required; leasing experience and Entrata experience preferred.
At WPM your job as a Leasing Specialist is to lease apartments to prospective residents by practicing excellent customer service and developing strategies to market the property. You will be expected to guide prospects through their application and rental process while maintaining a strong customer service/satisfaction focus. Our Leasing Specialists play a crucial role in turning our apartments into homes for our residents by addressing their wants and needs, planning resident events, and thinking outside the box to address issues and concerns. This position is great for those that enjoy and have previous experience in customer service, sales and marketing. Leasing associates are offered a competitive base pay, plus the opportunity to earn COMMISSION & bonuses!
Some Of Your Responsibilities Will Include
- Greeting residents and prospects
- Guiding prospects through their application and rental process
- Touring models and ready vacant apartments
- Maintaining a strong customer service/satisfaction focus
- Addressing residents’ their wants and needs
- Planning resident appreciation events
- Marketing the property and place ads on designated sites
- Addressing resident issues and concerns
- Ability to present a positive professional image in appearance, demeanor, and dress
- Ability to operate PC and learn new software
- Ability to communicate effectively
- Ability to provide exceptional customer service
- Must possess a valid driver’s license and vehicle
- Outstanding demonstrated sales skills and persuasiveness in overcoming objections
- High School Diploma or equivalent
- NALP Certification preferred
- Prior leasing and/or sales experience preferred
E-Verify Participation:
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Right To Work
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf