Lead Data Analyst

Description

Lead Data Analyst

Analytics - Santa Barbara or San Diego

At AppFolio, we paddle as one. We ride and make waves together, with a relentless focus on building great products for the way our customers work and live today – and tomorrow. AppFolio is a destination organization where careers are made and accelerated. Here, innovation is a team sport.

We are looking for a Lead Analyst who will manage a team of data analysts & scientists who support AppFolio’s major business lines across FolioGuard, Payments, and Screening (together nicknamed “GPS”). This lead analyst should position the GPS businesses to be data-driven across product, pricing, forecasting and decision making by providing supporting insights via experimentation, opportunity identification, exploratory analyses and KPI visibility.

Your impact

• Manage and develop key growth-focused talent to maximize revenue impact by balancing short-/mid-/long-term growth identifying and enabling efforts
• Partner with the Director of Data Science & Analytics and Lead Data Scientist to shape a cohesive and holistic data strategy for GPS.
• Ensure optimized prioritization and processes for your team and provide clear, consistent guidance on prioritization.
• Ensure subject mastery across the staff by investing in existing and new members of the team through training, certifications, mentorship and partnerships.
• Hire and maintain the necessary talent to execute the overall data analytics vision
• Own employee happiness, retention, and performance management for your team
• Ensure all data analysts & scientists deeply understand the space they support, as much as their business/product counterparts and are considered invaluable, trusted advisors.
• Enable and cultivate employee growth on both soft-skills and technical expertise
• Act as a strategic partner to stakeholders by building trust, nurturing/growing relationships, and being a key consult in business decision-making
• Build stakeholder trust by leading your team to consistently deliver accurate / high quality data, reports, and analysis
• Invest time to deeply understand your stakeholders responsibilities and needs, and the nuances of their lines of business.
• Make space and time to immerse yourself in the product, and the teams that build and support those products so that you can continually build business acumen and product-led perspectives that you can bring to your team.
• Deliver insights, analyses, and reports that directly contribute to profitable growth of the GPS businesses.
• Facilitate the creation of reports, dashboards, and interactive tools that provide accurate, actionable data for product leaders to run their businesses.
• Provide analyses and insights that identify opportunities for profitable growth through product experimentation, cost optimization, and understanding customer behavior.
• Contribute to ideation as a partner and trusted advisor to stakeholders by using deep knowledge of business lines and corresponding datasets.
  
  

Qualifications

• Advanced Business Acumen: Has a deep understanding of how businesses work and are knowledgeable in SaaS vertical practices, trends and technology. Applies the right financial, customer and product metrics, strategy and market knowledge to make sound business decisions.
• Hiring & Developing People: Hires the best and understands the value of building a strong team. An inspiring mentor for people managers, building a rock solid leadership bench of culture-carrying top performers who subscribe personally, and hold their teams to high standards of excellence.
• Cross Functional Knowledge: Navigates across verticals and functions and understands how each department contributes to our mission. Able to build relationships and quickly establishes trust with others to make things happen. Brings teams and people together to accomplish important things.
• Coaching / Ability to develop people: Coaches people in their current roles to improve performance and prepares them for future growth, proactively instilling perspective when necessary to ensure employee engagement.
• Communication / Executive Presence: Has authentic communication skills including transparency and clarity in both formal and informal settings including: one-on-one, small and large groups across different levels and departments. Applies exceptional presentation skills to distill complex information into simple concepts & compelling stories.
  
  

Must have

• Strong mathematics, statistics, analytical and problem solving skills - either from a bachelor's degree or equivalent professional experience
• 3+ years of work experience in a Data Analytics / Data Science role
• 2+ years in lead or management role with responsibility for a team
• 1+ years of SaaS/Ecomm relevant experience
• Strong business acumen and experience in a business setting
• Strong Tableau, SQL, and Excel skills required
• Ability to support, work and communicate with a fast, cross-functional team
• Excellent written and oral communication skills
• Listening and interpersonal skills; ability to communicate ideas in both technical and business terms
• Highly self-motivated and directed
  
  

Nice to Haves:

• Experience with DBT
• Experience with AWS
• Proficient in Python - for data transformation, data visualization and/or automation
• Experience creating and presenting financial forecasts to finance & product leaders
• Working knowledge of Salesforce suggested
  
  

Compensation & Benefits









Why AppFolio



Paddle as One.

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.