Insurance Claims Administrator

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

A Claims Administrator will be responsible for a variety of tasks, including: administrating claims for

professional and general liabilities; determining all expense reserves; coordinating with various

departments to settle claims; monitoring defense activities; managing and maintaining records

regarding losses and risk management; developing reports for statistical claims; monitoring claim trends;

administrating damage recovery; coordinating with claimants to resolve customer issues; reporting to an

insurance manager; maintaining the company’s insurance policies; serving as a liaison between clients

and insurance companies; serving as an insurance expert; and making recommendations for new

insurance policies.

Duties include but are not limited to:

• Prepare and monitor insurance budgets and report on exceptional circumstances
• File claims, enter data, and update databases with current daily information.
• Review claim submissions and determine eligibility and level of coverage.
• Coordinate insurance process across departments, tracking claims and reporting on aggregate metrics
• Support and mentor staff in insurance resources, standards, data, and contacts.
• Other duties as assigned.
  
  

Requirements

Knowledge and Skills:

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player
• Time management and time critical prioritization skills.
  
  

Education and Experience:

• Bachelor’s Degree Required
• 3 – 5 years of directly related or closely related experience
  
  

Pay range for this position in California $22-23 per hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.